Service Manager
Jul 2020 - Sep 2024
AeroLeads people directory · profile
Greg Serrano Email & Phone Number
- -
1 work email found
@premierautomotive.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Role
- -
Location
Los Angeles Metropolitan Area, United States, United States
Who is Greg Serrano? Overview
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Quick answer
Greg Serrano is listed as - - based in Los Angeles Metropolitan Area, United States, United States. AeroLeads shows a work email signal at premierautomotive.com and a matched LinkedIn profile for Greg Serrano.
Greg Serrano previously worked as Service Manager at Premier Automotive and Service Manager at Infiniti Of South Bay. Greg Serrano holds Business Administration from Rio Hondo College.
Company email context
Email format at premierautomotive.com
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{first_initial}{last}@premierautomotive.com
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Profile bio
About Greg Serrano
25 years combined experience in the automotive, waste & recycling and retail industries serving in management and sales capacities. Adept in all roles. Committed to detail but flexible to change as needed. Results driven with a "can and will do" attitude. Motivated by individual and group success. Strategic territory management, forging relationships, instilling confidence with trust and a geniune appreciation for customer loyalty have allowed me to succeed in highly competitive markets. Offer solutions based on individual client needs. Built a personal portfolio with 345+ current new business accounts billing over $1.3M annually in the South Bay (Torrance/Long Beach) Unincorporated Los Angeles County and Orange County.Through recruitment and employee development, I created customer friendly, competitive selling environments all while maintaining the integrity of the sales staffs. By demonstrating leadership, fostering teamwork and "seeing things through the eyes of the customer" I was able to turn multiple deficient service departments into profitability. Consistently out performed stores within the same District, Region and Company wide in KPIs (total revenue, shop/tech productivity, dollars per bay per day, minimal come backs). Achieved measurable sales growth up to 30% of previous year comps with a high at just under $1M labor sales in a fiscal year. Exceptional in all front end store operations, store presentation, product placement and customer service. Big ticket sales in Major Appliances, TV's and Home Entertainment Stereos.Specialties: -New Business Development-Account Retention-Time, Territory and Prospect Management-Proposal Drafting/Presentation-Contract Negotiations-CRM Data Input/Maintenance-Automotive Service Management Expertise-Quality Assurance-Department Staffing and Recruiting-Sales Mentoring and Training-Brand Awareness-Retail Store Operations/Management
Listed skills include Sales Operations, Customer Retention, Sales Management, Sales Process, and 20 others.
7 roles
Greg Serrano work experience
A career timeline built from the work history available for this profile.
Service Manager
Infiniti Of South Bay
Jan 2019 - Jul 2020
New Business Development / Account Manager
Identify, qualify and close new business opportunities. Increase revenue, improve margins and grow market share.Account Retention.Consultative Selling.Negotiate contract terms with conditions.Communicate to management staff competition products and pricing that impact sales efforts.Build, monitor and manage sales pipeline.Torrance Area Chamber of Commerce.
Apr 2010 - Jan 2019
New Business Development Sales
Sell waste collection and recycling services to new commercial and industrial business opportunities.Develop and implement sales action plan.Manage sales pipeline to ensure continuous population, forecast accuracy and achievement of quota.Negotiate contract terms with conditions.CRM data input/maintenance.Santa Fe Springs Chamber of Commerce Representative.
Mar 2007 - Jul 2009
Assistant Service Manager
Wondries Toyota
Manage department workload and projected repair finish time.Enter customer information into database and complete paperwork to satisfy BAR requirements.Track technician productivity. Adhere to safety regulations.Mediate customer complaints. Suggest repairs based on findings in vehicle inspection sheets.Maintain Customer Service Index goal of 90% and higher.
Mar 2004 - Mar 2007
Outside Sales Representative / Account Manager
Proactive visits and or calls to existing high profile accounts to ensure complete customer satisfaction and loyalty.Negotiate contract terms, conditions and pricing. Prepare weekly activity reports.Convert account cancellation requests into extended business service agreements.Generate new sales revenue within assigned geographical territory.Attend.
Sep 2002 - Mar 2004
Service Manager
Oversee all operations in service department. Promote brand awareness. Adhere to safety standards. Employee recruiting and development. Create competitive selling environment. Evaluate performance levels.Play active roll in training and mentoring sales team.Increase new business and repeat business revenue in highly competitive markets through focus on.
Apr 1996 - Sep 2002
1 education record
Greg Serrano education
FAQ
Frequently asked questions about Greg Serrano
Quick answers generated from the profile data available on this page.
What is Greg Serrano's role at their current company?
Greg Serrano is listed as - -.
What is Greg Serrano's email address?
AeroLeads has found 1 work email signal at @premierautomotive.com for Greg Serrano.
Where is Greg Serrano based?
Greg Serrano is based in Los Angeles Metropolitan Area, United States, United States.
What companies has Greg Serrano worked for?
Greg Serrano has worked for Premier Automotive, Infiniti Of South Bay, Universal Waste Systems, Republic Services, and Wondries Toyota.
How can I contact Greg Serrano?
You can use AeroLeads to view verified contact signals for Greg Serrano, including work email, phone, and LinkedIn data when available.
What schools did Greg Serrano attend?
Greg Serrano holds Business Administration from Rio Hondo College.
What skills is Greg Serrano known for?
Greg Serrano is listed with skills including Sales Operations, Customer Retention, Sales Management, Sales Process, Customer Satisfaction, New Business Development, Contract Negotiation, and Customer Service.
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