Greg Serwon Email & Phone Number

Lancaster, New York, United States

Lancaster, New York

Lancaster, New York

Develop and teach coursework related to Internal Auditing to the ISO9001 Quality management System Standard, on site for local companies, under the auspices of the ECC Workforce Development Department.

Instruct Courses in Computer Repair Technology Department. Develop and teach courses in basic electrical principles, basic hand tools and electrical instrumentation.

Develop, implement, and registered the Quality Management System to the AS9100 Requirements for Aviation, Space, and Defense Organizations, Revision C -International Standard. Ensure process and product compliance with customer specifications and the standard. Overall responsibility for the day-to-day operation of the Plastics and Metals divisions (collectively referred to as Engineered Products).

Quality Systems Professional 2000 - 2007Started in coordinator capacity and enhanced role based on existing quality deficiencies. New role required the development, implementation and maintenance of the Quality and Environmental management systems (TS16949:2002 & ISO14001:2004) at the Buffalo division and; ; in conjunction with the A2LA Accredited Metallurgical Laboratory (ISO17025). Also served as a Technical Service Representative with direct customer service experience. Major Accomplishments-Led the project to convert 4 divisions to a newly established Quality Standard (TS16949), resulting in a parallel, unified document system over the divisions.Assisted with the operation and growth of a remote warehousing operation, utilized to service our largest customer.Drove the retention effort of a major customer which contributed $12m in annual salesDeveloped, implemented, and maintained portions of the corporate Safety Systems.

Develop, implement, and maintain all aspects of Lean Manufacturing concepts at the Buffalo division, with consulting role at; Direct responsibilities include but not limited to:Develop training materials and perform the training for general populationLead Kaizen Events (continuous improvement activities)Develop business metrics which directly support strategic visions of the companyDevelop internal personnel for leadership roles in the Lean EnvironmentParticipate in monthly strategic planning meetings at both divisions Participation with the maintenance of the Safety Programs and Systems.Successfully completed an OSHA 10 hr. General Training Course Major Accomplishments-Established, trained, and mobilized the Buffalo division in Lean Manufacturing concepts.Drove reductions in inventory levels by an average 60%Improved customer lead time by nearly 47%Reduced process oil consumption by 30% resulting in savings of $ 108,000Drove the project to computerize the roll grinding operationImplemented the consolidation of parallel training, lean, and safety documentation.

B.S, Industrial Technology

A.A.S, Management Technology