Greg Shipley Email & Phone Number

United States

St. Charles, Mo

Greater St. Louis Area

I managed the professional relationships between HGS and Monsanto/Bayer Crop Science/Bayer Environmental Science/The Climate Corporation and Elanco Animal Health. During my time, I strengthened my portfolio by creating dozens of well paying jobs, creating advancement opportunities for existing employees.

St. Louis, Mo

Built strong relationships with two Monsanto field sales teamsBackup support to other teams in the absence of S3Provide routine, proactive communication & assistance to key Retailers/DealersSupplement customer contact in the absence of Field RepKey contact for Field Reps, Retailers and DealersCoordinate Business Plans for teamFacilitate local advertising for teamKey contact and trainer for Field Reps on program guidelines and deadlinesCommunicate with Retailer/Dealers regarding program guidelines and deadlines Investigate unresolved claims to verify or obtain missing information & proactively resolve issuesCreate customized, ad hoc reportsTransfer seed from the team buckets to individual Field Reps buckets so they can sell to retail locations

St. Louis, Mo

Developed strong relationships with Regional Brands field reps, dealers and customers.Create prospect lists for field representatives and dealers for Regional Brands.Key contact for field reps, brand leads, sales managers, dealers and customers.Prequalified customers for field reps and dealers to help increase their sales and brand awareness within districts.Created introductory letters for new field reps and dealersCreated meeting invite postcards for field reps and dealersProvided follow up calls to those invited to enhance knowledge of meeting, create a reminder and gather RSVP data.Generated sales and forecast reports at the request of brand lead, sales manager, field rep or dealer.Created customized ad-hoc reports or the brandsCreated maps, pinpointing sales data, geographic information and specific locations.Recorded testimonials for Trelay Seeds in a recording studio for use on website and other sales materials.Created ad hoc sales and forecasting reports for all brands in Regional Brands Genuity Specialist for the Genuity Lead Generation Team to enhance awareness of Genuity products.Key logistical point of contact for the Lewis Hybrids Profit Planning Meeting with over 300 attendees.Coordinated call projects with some of the Regional Brands2011 President’s Award Finalist for Service Excellence

St. Louis, Mo

Improve customer retention and in herd use through outbound customer care callsServe dairy producers in the Monsanto Dairy Business via telephoneConduct customer care calls to increase understanding, satisfaction, and value for POSILACConduct prospecting phone calls that lead to higher closing rates for Field Sales RepsAttempt to regain lapsed customers and increase their in herd use with current customersWork closely and build positive relationships with HGS and Monsanto RepresentativesCreated calendar for Land Based Sharps to improve pick up completion rates up to 95% completion

St. Louis, Mo

Develop and maintain customer relationships via inbound/outbound phone callsDocument and maintain accurate information within the Monsanto Dairy application systemProbe to define customer requests and recommend best solutionsProvide information regarding the benefits of using POSILAC at “label”Retain current business and identify opportunities to increase POSILAC usageWork closely with the sales field and provide them with updated customer information and sales leadsManage customer orders with inbound and outbound phone conversationsIdentify credit issues and communicate to customers that may be affected

St. Louis, Mo

Pursued collections through to resolutionCollected on Distributor/National Accounts on large national companiesWorked closely with outside third party collection agencyContinuously met or exceeded assigned goalsHeld or released orders for customers that are on credit holdSupervised and monitored four collectorsResolved customer problemsCollected over $100,000 in disputed claims over 120 days old on two of the larger National AccountsWorked closely with A/R, Customer Service and the field sales team