Greg Slowiak Email & Phone Number

Chippewa Falls, Wi

* Designed, developed, implemented and maintained decision support applications used to drive customer education business from revenue forecasting through course scheduling and resource allocation.* Managed the operations of a customer education group including class scheduling, instructor assignment, classroom and equipment allocation, equipment shipping, student registration and notification and customer billing.* Analyzed systems and business processes and developed applications and tools to create operating efficiency. * Developed SQL scripts, procedures and applications to enhance and automate business processes and to generate routine and ad-hoc reports.* Collaborated with SGI account managers to scope customer requirements, develop custom training plans and manage the execution of the training plans.* Implemented training programs to ensure field service engineers were properly trained to support SGI products.* Led a cross organization team to successful implementation of a third party learning management system.

Chippewa Falls, Wi

* Managed the team responsible for the development of a learning management system for both customer and internal training. Led the team through the software development cycle from requirements gathering through implementation and user training.* Designed, developed and implemented a web-based employee development for global excellence system.* Developed and maintained applications and tools to support functions of a training organization.* Developed SQL scripts to produce metrics used to identify training needs of the field service organization* Active participant on team responsible for the design and implementation of department and organization websites.* Performed webmaster duties for education organization websites.* Mentored new hire and intern programmer analysts.

Chippewa Falls, Wi

* Designed, developed and implemented instruction level simulators used in hardware maintenance classes to run diagnostic systems and troubleshoot hardware failures. * Maintained and enhanced existing instruction level simulators.

Chippewa Falls, Wi

* Diagnosed Input/Output Subsystem (IOS) diagnostic failures and implemented solutions.* Designed, developed and implemented enhancements to existing IOS diagnostics.* Designed, developed and implemented a client-server based graphical user interface for new IOS.