Greg Sobolewski Email & Phone Number

Lincoln, Rhode Island, United States

• Responsible for all aspects of system setup and administration of customer infrastructure Accomplishments
• Facilitated complete upgrade of customers infrastructure to Win XP and Windows Server 2003
• Active Directory Migration from Win 2000 to Win 2003
• Exchange Server Migration from Exchange 5.5 or 2000 to Exchange 2003
• Rolled out Cisco and 3Com network switches, and Cisco Routers (2900)
• Implemented WatchGuard Firebox Firewalls

• Responsible for all aspects of system administration for top 2 radio stations in Boston area; WXKS & WJMN Accomplishments
• Upgraded all workstations to Windows XP & upgraded Win NT 4.0 & 2000 Servers to Windows 2003
• Implemented a Help Desk tracking system; Implemented a music File Server utilizing Linux Redhat Fedora
• Configured a remote IT infrastructure for major concert events
• Configured, planned & execution of WJMN studio relocation

• Administration, configuration, maintenance & troubleshooting of a multi-master domain network.
• Maintain, update and troubleshoot network consisting of Win NT 4.0/2000 servers.
• Server configuration consisted of SQL server 7.0/2000, Exchange, IIS, DNS.
• Delivered a guaranteed 99% server uptime utilizing N-Tier clustering, implementing fault tolerance & redundancy by utilizing cluster server, Cisco Local Director & Hardware RAID.
• Adhere to stringent confidentiality and security procedures.
• Mentor and trainer to Tier 1 Engineers; Support provided to technical professionals as well as end-users.

Provide advanced technical support to a 21-member team. Technical Lead to team that received continuously high customer satisfaction ratings. Provide lab environment training to staff. Quality Assurance reviews of case documentation and resolution. Conduct real-time coaching of engineers to ensure use of proper troubleshooting procedures/techniques.

Provide technical support and troubleshooting to Consultants and end-users; troubleshoot SBS, Win NT 4.0, Exchange 5.0 – 5.5 server, Proxy 2.0, IIS 4.0, Internet Mail Connector, POP3 Gateway Connector, MS Outlook 2000, & WINS name resolution. Specialize in Exchange Server Disaster Recovery and SMTP Mail Flow with Internet Mail Connector.

Education record

Education record

Amazon Web Services On-line training AWS Technical Professional AWS TCO and Cloud Economics AWS Certified Solutions Architect 2012 VMware.

Education record

Education record

Upgrading Support Skills to Windows 2000 Administering Microsoft SQL 7.0.