Vice President - Project Management / Engineering / Dispatch Groups
Dmx (Acquired By Mood Media)
Austin, Texas
Senior executive responsible for the hiring, relocation and training of the Project Management and Engineering teams and the transition to the corporate offices location in Austin, TX. Project Management group responsibilities for all AV system installations, defining project scope, goals, deliverables, required resources, budget and timing. Engineering team responsibilities covered all engineering needs in support of a dynamic sales force.• Managed a team consisting of 9 Engineers, 19 Project Managers and 9 Service Dispatchers and department supervisors.• Developed and maintained formal process documentation, including procedures and process flow diagrams for all of these departments.• Led the implementation, adoption, usage and training for internal and external tools and software implementation for these groups.• Continuously evaluated business processes to identify improvement opportunities.• Facilitated Oracle CRM Demand Supply for local, premier and affiliate sales. • Authorized all premier account roll-outs. • Headed Company Product Review Board – Facilitated monthly meetings for product demand / updates and new products.• Facilitated Product Review Board new Item Management Committee. Responsible for reviewing all new products before full committee review. • Directed Product Review Board Pricing Committee – Team reviewed and set equipment margins. Reviewed and priced over 2500 items first year of implementation.• Directed Company Strategic Vendor Relationships – Consulting with Purchasing, Sales Management and Product Support teams for the purpose of identifying new opportunities and overall strategies. • Developed InfoComm Tradeshow agenda, attendees, schedules, etc. – with vendors and internal attendees. • Operations facilitator for all RFP/RFQ requests – supplied RFP/RFQ information concerning project management, engineering and dispatch processes as needed to RFQ team.• Implemented department KPI’s to facilitate improvements.