Director of Valuations team of 25+ reviewers

• Manage client relations to ensure that appraisal revision requests are completed accurately and efficiently.• Review real estate appraisals for accuracy.• Train new employees on appraisal quality control, including how to use proprietary software.

• Reviewed real estate appraisals for accuracy.• Met quality goals of 97%.• Contacted appraisers to convey client expectations and insure quality.• Called and emailed appraisers to insure appraisal deadlines are met. • Evaluated market to identify stable, increasing or declining housing trends.

• Part owner of two martial arts schools with over 400 students.• Managed day-to-day operations of the Sewickley Township ATA school location. • Taught students martial arts skills.• Performed all marketing, advertising and promotions of martial arts schools.• Performed sales and renewals of all memberships.• Achieved top 10 award for testing black belts in the ATA organization (over 1500 schools).

• Acquired new deposit accounts, loans and investments through cold calling, business to business selling and meeting with potential clients within Giant Eagle grocery stores. • Performed teller duties including: making deposits, cashing checks, processing loan payments and all cash transactions.• Responsible for customer service including: ordering products for customers, finding and correcting errors on customer’s accounts as well as detecting and correcting fraud due to identity theft.

• Interviewed, hired and performed orientations for new cashiers.• Managed and scheduled over 30 cashiers, and coached them to achieve efficiency and excellent customer service.• Trained cashiers to maximize revenue streams through customer credit card applications and extended warranties.• Developed promotions and morale boosters for cashiers to stay motivated. • Performed investigations to identify and correct deficiencies in cash registers.

• Drove sales for Sears’ top brand of Craftsman tools.• Sold Repair Agreements for each product sold to increase profitability for Sears.• Trained new sales consultants on products and store policies.

• Prepared food for Vincentian nursing home residents.• Washed dishes and ensured cleanliness in the kitchen.• Received stock from suppliers and organized in storage.