Relationship management of multiple existing client portfolios Generated and closed sales proposals, contracts, and contract renewal Client project and budget planning to ensure business goals were met

Managed front line staff of 5 associates to ensure effectiveness and professionalism Recruiting, interviewing and hiring of new employeesMarketing and business development including client acknowledgement programsManagement of employee databaseHandled client escalations for both personal and business accounts

Ran a balanced portfolio for both existing and new clientsDiscovered the needs of each client and provided solutionsGenerated leads from local businesses along with building rapport through meaningful relationships working together with customersOffered sales in form of mortgages, loans, lines of credit, and various bank accountsAchieved my Mutual Funds certificate

Coordinate the entire restaurant operationDeliver superior guest services and ensure absolute customer satisfactionRespond efficiently to customer complaintsEnforce and offer the best quality of products possibleOrganise and supervise shiftsAppraise personnel’s performance and provide feedback to keep them upbeat and productiveEstimate consumption, forecast requirements and maintain inventoryMonitor compliance with sanitation and safety rules and regulationsControl costs and minimize wasteSuccessfully promote and publicise the brandNurture a positive working environment and lead by exampleMonitor operations and initiate corrective actions

Operated 25, 30, and 40 ton rock trucks from various companies - CAT, Komatsu, and VolvoMoved tailings through a mine pit to be filtered and reusedResponsible for daily truck maintenance including minor repairs and refuellingAssisted site foreman with payroll duties along with receiving official project data and forwarding to both Lafarge and Xstrata