Greg Stuart Email and Phone Number
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Dynamic, results-oriented executive with demonstrated achievement in driving highly successful customer service, process improvement and quality initiatives to increase revenue, profitability and competitive advantage in U.S. and global environments. Passionate about motivating team members, operational excellence and using effective business communications to build customer loyalty.
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Vice President, Customer ServiceCardinal Health Jun 2013 - PresentDublin, Oh, UsResponsible for the daily operations of all customer services with oversight of 400+ associates, multiple locations and four million annual calls. This includes setting strategy and goals to drive enhanced customer satisfaction, associate engagement and lower expenses via effective use of personnel, technology and process improvement.
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Associate Vice President, Specialty Product Service OperationsNationwide Insurance Mar 2005 - Jun 2013UsDirect oversight for Specialty Operations for Nonstandard Auto, Commercial Vehicle, Motorcycle, Boat and Recreational Vehicle Products for multiple channels of distribution including exclusive agent, independent agent, and direct channels. Operations includes Customer Services, Processing, Underwriting, Mail Services, Training, Quality Assurance and Process Improvement.Also served as Business Delivery Executive (BDE) for development and implementation of a new Operating Model ($75 million project) for all Nationwide Service Centers. This included the utilization of speech analytics, desktop analytics, and integration of performance metrics. Project designed to improve the overall customer experience. -
Executive Vice President, OperationsPasco, Inc Jan 1990 - Jan 2005PASCO is a privately held holding company founded in 1986. PASCO is comprised of three diverse groups -- Information Solutions, Diversified Business, and Ventures primarily focused on value added information management and outsourced service solutions.Responsible for all operations including customer service, telemarketing, client services, quality assurance, mail fulfillment and technical staff. Developed strategic plans and comprehensive operating procedures and deployment for new company start-ups. Reported to President and Owner.
Greg Stuart Skills
Greg Stuart Education Details
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Bowling Green State UniversityFinance
Frequently Asked Questions about Greg Stuart
What company does Greg Stuart work for?
Greg Stuart works for Cardinal Health
What is Greg Stuart's role at the current company?
Greg Stuart's current role is Vice President, Customer Service at Cardinal Health.
What is Greg Stuart's email address?
Greg Stuart's email address is gv****@****ner.com
What is Greg Stuart's direct phone number?
Greg Stuart's direct phone number is (888) 394-5375 ext.*****
What schools did Greg Stuart attend?
Greg Stuart attended Bowling Green State University.
What skills is Greg Stuart known for?
Greg Stuart has skills like Process Improvement, Insurance, Leadership, Training, Property And Casualty Insurance, Strategic Planning, Team Building, Management, Analysis, Call Centers, Program Management, Customer Service.
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