Greg Taylor Email & Phone Number

Auckland, New Zealand

• Getting the chance to transfer home I took up the Auckland IT Client Services Lead position.While Deutsche Bank was going through the external vendor contract termination (part of the intellectual property repatriation.
• Developed Standard Operating Procedures for the global Foreign Exchange support team
• Reconfigured the FX SPOT application monitoring into a useable state
• Analysed and developed a troubleshooting guide which gave the Business Client Service teams the ability to resolve a greater number of client issues within faster timeframes and without escalation

Sydney, Australia

• Primary focus was on Change Management and Monday market open stability. APAC Team Lead of Foreign Exchange Spot Production Support.Key Achievements:
• Coordinated and ran many successful 'War-Games' exercises within our FX Algo environment
• Refined the Foreign Exchange Change Management process
• Created and documented the Monday market open procedure, checks and reporting

London, England

Leading the six London Foreign Exchange application support team and managing the work load of the off-shore application support team we together provided stability and availability of over 40 exchange connectivity, pricing, trading, risk, hedging and client facing Foreign Exchange and Listed Derivatives applications.

London, England

Client, Sales & Trading E-Support: Fixed Income and Foreign Exchange TeamFirst contact point for external and internal clients for a suite of applications.

London, England

Deutsche Bank, Client Services (contract) E-Support, autobahnFX Administration Team

London, England

London, England

London, England

Wellington, New Zealand

Account Management of three preferred supplier accounts.

Bachelor Of Commerce (Bcom), Information Science/Studies

Bachelor’S Degree, Physical Education

Education record

Education record