Greg Taylor

Greg Taylor Email and Phone Number

Client Services: IT Operations, Foreign Exchange, App Support. IT Change Manager.
Greg Taylor's Location
Auckland, Auckland, New Zealand, New Zealand
About Greg Taylor

People often describe me as having a loyal unrivalled work ethic. As an IT Operations Client Services Analyst with over 11 years experience those descriptors only scratch the surface of what I bring to a work environment. Over my career I have contributed to the increased stability of a fast paced time critical environment. I have provided direction to those in my team, insight and clarity to front office business teams and provided a valued understanding of customer business challenges and issues.I am a person who believes in action who leads from the front and enjoys pitching in and getting my hands dirty when problem solving. If the above qualities are what you are looking for then please contact me to discuss further.

Greg Taylor's Current Company Details

Client Services: IT Operations, Foreign Exchange, App Support. IT Change Manager.
Greg Taylor Work Experience Details
  • Deutsche Bank
    It Application Support Analyst
    Deutsche Bank Apr 2015 - Oct 2016
    Auckland, New Zealand
    Getting the chance to transfer home I took up the Auckland IT Client Services Lead position.While Deutsche Bank was going through the external vendor contract termination (part of the intellectual property repatriation program) my primary focus was on Monday market open stability. APAC Team Lead of Foreign Exchange Spot Production Support.Key Achievements:• Developed Standard Operating Procedures for the global Foreign Exchange support team• Reconfigured the FX SPOT application monitoring into a useable state• Analysed and developed a troubleshooting guide which gave the Business Client Service teams the ability to resolve a greater number of client issues within faster timeframes and without escalation
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  • Deutsche Bank
    It Application Support Analyst
    Deutsche Bank Sep 2012 - Apr 2015
    Sydney, Australia
    Primary focus was on Change Management and Monday market open stability. APAC Team Lead of Foreign Exchange Spot Production Support.Key Achievements:• Coordinated and ran many successful 'War-Games' exercises within our FX Algo environment• Refined the Foreign Exchange Change Management process• Created and documented the Monday market open procedure, checks and reporting
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  • Deutsche Bank
    Foreign Exchange & Listed Derivatives It Application Support Specialist
    Deutsche Bank May 2009 - Sep 2012
    London, England
    Leading the six London Foreign Exchange application support team and managing the work load of the off-shore application support team we together provided stability and availability of over 40 exchange connectivity, pricing, trading, risk, hedging and client facing Foreign Exchange and Listed Derivatives applications.
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  • Deutsche Bank
    Ecommerce Client Services Analyst
    Deutsche Bank Sep 2004 - May 2009
    London, England
    Client, Sales & Trading E-Support: Fixed Income and Foreign Exchange TeamFirst contact point for external and internal clients for a suite of applications.
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  • Deutsche Bank
    Ecommerce Client Services
    Deutsche Bank Jun 2004 - Sep 2004
    London, England
    Deutsche Bank, Client Services (contract) E-Support, autobahnFX Administration Team
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  • Freelance Global Ltd
    Client Services Coordinator
    Freelance Global Ltd Jan 2003 - Apr 2004
    London, England
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  • Deutsche Bank
    Cost Management Administrator
    Deutsche Bank Jan 2002 - Sep 2002
    London, England
    View
  • Deutsche Bank
    Hr Temp Desk Administrator
    Deutsche Bank Aug 2001 - Dec 2001
    London, England
    View
  • Sapphire Technologies It Recruitment
    Account Manager
    Sapphire Technologies It Recruitment Mar 1999 - Apr 2001
    Wellington, New Zealand
    Account Management of three preferred supplier accounts.

Greg Taylor Skills

Business Analysis Fixed Income Analysis Vendor Management Production Support Application Support Foreign Exchange Trading Systems Technology Change Management Incident Management Problem Management Microsoft Office Management Change Management Troubleshooting

Greg Taylor Education Details

Frequently Asked Questions about Greg Taylor

What is Greg Taylor's role at the current company?

Greg Taylor's current role is Client Services: IT Operations, Foreign Exchange, App Support. IT Change Manager..

What schools did Greg Taylor attend?

Greg Taylor attended University Of Otago, University Of Otago, Colegio Bandeirantes - Sao Paulo, Brazil, Kurow Area School, North Otago, New Zealand.

What skills is Greg Taylor known for?

Greg Taylor has skills like Business Analysis, Fixed Income, Analysis, Vendor Management, Production Support, Application Support, Foreign Exchange, Trading Systems, Technology Change Management, Incident Management, Problem Management, Microsoft Office.

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