I am a Field Support Specialist, experienced in training and working with customers and facilities to resolve technical issues. I have proven technical and leadership abilities with multiple companies, showing the ability to work independently on multiple tasks and in a team environment.I have been providing technical support and training to equipment owners and operators, helping them to improve operations, decrease downtime and increase customer satisfaction. My history of working both in engineering and manufacturing has allowed me to gain valuable knowledge to investigate and improve operations and quality. I have operated and managed technical call centers to improve customer satisfaction and increase customer operations.Specialties: Support and troubleshooting for customersSupport new product launchesAttend trade shows, technical seminars and training conferencesSupport SAE Worlds of MotionSolve problems in a variety of situationsPossess leadership experience in the service/warranty industry
Listed skills include Vehicles, Root Cause Analysis, Automotive, Product Development, and 44 others.