• Provide sales support for all branch accounts• Liaising with Internal sales teams for contract sales fulfilment• Ensuring interactions with customers meet the companies service standards• Develop and maintain productive relationships with customers• Providing operational cover for the Branch Manager. (2IC)• Maintaining suitable stock levels in the yard and on the floor• Concrete procurement from our Manufacturing plant +/- 50 Tons a week• Stock adjustments as and when required• Complete banking and processing credits daily• Forklift operations• Monitoring Health, safety and environmental performance• Proactive management of hazards, risks, injuries and rehabilitation• Reporting: Incidents• Training of new employees

• Created Standard Operating Procedures for Petrol cards/ PPE/ Vehicle inspections /Salary confidentiality/ Tool register / Request for quotes for stock / PPE and equipment purchases• Re-built the Operations office and cleaned up and designed the yard to add more functionality• Planning, Scheduling and co-ordinating the roll out of 282 property re-roofs for the financial year ending June 2019• Planning, Scheduling and co-ordinating the roll out of 482 property re-roofs for the financial year ending June 2020• Stock forecasting and procurement for all Operations including: Ordering of Scaff /Edge protection whether it be inhouse or outsourced Ordering of skips (Concrete re-roofs) Ordering of timber for Concrete / Asbestos removals Ordering and monitoring of all staff tools and equipment• Quality Assurance checks and invoicing for the relevant jobs.

• Management of sales teams• Establishment and performance reviews as well all management reporting• Stock forecasting and budget management

• Set up of the distribution centre: Office Procurement, warehouse procurement.• Head of steel procurement for the group.• Operations control of the distribution centre.• Statistical reporting on delivery and receiving of approximately 700 tonnes per week.• Stock forecasts and stock level maintained weekly.• Ensuring the best buying to optimize margins.• Recruitment of staff.• Management of a staff compliment of 17.

• Management of +- 40 staff members.• Oversaw daily running of the company.• Worked with the Divisional Director – developed short/medium/long term customer service strategies.• Authorising of purchases.• Liaised with/between the Internal Sales Manager and Stores Supervisor – ensured excellence in internal and customer service delivery.• Ensured the Internal Sales Manager/Stores Supervisor had the tools and support needed to effectively implement customer service strategies.• Identified controls and measures to monitor customer service levels, measured these at intervals and communicated with the Divisional Director.• Compiled and analysed delivery stats, production stats and figures and reported in terms of the overall company strategy.• Visited customers with a view to establishing key relationships, gathering service level information and identified ways in which to improve internal efficiencies and market service levels.• Kept up to date with products and competitors with external and internal sales.• Ensured efficient stock forecasts and purchased with the Divisional Director, Sales Manager and Internal Sales Manager.• Present at month end and completed designated functions/processes with the Divisional Director, Sales Manager and Internal Sales Manager.• Worked with all staff in MSS and with designated ISO/OHSA Consultants and the Divisional Director procedures for compliance and implemented measures and controls for ongoing and sustainable compliance.• Ensured company’s image as an efficient and organised customer-centric company was upheld - signage in order, staff uniforms neat, website up to date and communication in correct formats.• Built and developed relationships with suppliers as a key part of the company’s supply chain.• Maintained margin reports and stock levels.• Managed report back from the Sales Manager.• Set budgets and maintained these on a monthly basis.• Signed of all creditors payments.

• Management of 29 sales staff, creditors, debtors and cashiers.• Daily management of the branch.• Daily sales, branch and flash reports.• Managed sales and sales related inquiries.• Set sales targets and monitored sales figures with weekly sales reports.• Allocated and restructured external sales representatives areas and combined with a dedicated internal sales person.• Achieved and exceeded monthly branch targets.• Monitored sales representatives.• Received and processed orders.• Overrode stock and price requests.• Compiled budgets.• Attended to costings.• Monitored stock levels.• Product knowledge: All hardware, mild, galvanizing and special steel related products.

• Management of Internal and External Sales staff.• Reported to the Director on a monthly basis.• Supervised +- 49 staff members.• Oversaw and participated in stock takes.• Bulk buying of stock for various branches within the group.• Sales to new and existing customer base.• Merchandised products to stimulate increased sales.• Budgets and targets set for sales and expenses.• Controlled delivery vehicles.• General office administration.• Dealt with queries.