Vice President, Services includes overall responsibility for National Service functions, supporting all ePlus regions Nationwide. These functions include the National SOW Desk, BOM Desk, National Pre-Sales, Annuity Services Desk, and the National Assessment practice; also responsible for process standardization relating to cross-region Professional Service business.

Director, National Support Services, includes overall responsibility for National Service functions, supporting all ePlus regions Nationwide. These functions include the National SOW Desk, BOM Desk, National Pre-Sales, Annuity Services Desk, and the National Assessment practice; also responsible for process standardization relating to cross-region Professional Service business.

Manage a team in New England of approximately 40, consisting of an Implementation Manager, Network and Presales Engineers, Project Managers and Service Coordinators. The Professional Service team responsibilities include Statement of Work creation, service delivery, sales enablement and financial reporting and analysis.