As the Head of Supply, Head of Operations, the CIO or CEO you understand that the success of your organisation is heavily dependent on the health of the supply chain. But how healthy is your supply chain? The leaders in the best supply chains are focused on achieving common goals. They deliver the highest customer service levels. They collaboratively analyse performance and refine processes to achieve improved outcomes. Their supply chains are agile. And, they use data to make decisions. They manage to drive down inventories and costs against a background of shorter product life cycles and increasing complexity.They don’t just achieve these results by accident. Their companies are highly process driven. They use sophisticated advanced planning tools that promote collaboration. They have standardised processes and they achieve brilliant solutions. When you provide your people with the right processes and right technologies you achieve remarkable results. And I am talking from experience here. I've helped hundreds of clients over the years and I've seen the positive transformation that designing brilliant processes have on improving business profitability and energising staff. My company and I have worked with and assisted organisations such as Mars, KFC / Collins Foods, L'Oréal, Astra Zeneca, Sims Metal and Johnson & Johnson to achieve brilliant results - productivity, inventories, profits, and service levels.To be best in class you need S&OP / IBP processes that are standardised and are supported by advanced planning tools and you need well designed, fit for purpose, supply chain networks. To learn more about how to design brilliant supply chain processes and deliver brilliant outcomes in your business call me on +61 418 414 828 or email me at greg.west@farwest.com.au.