Head of strategic partnerships and network strategy for Mastercards bill pay products. Lead a high performing team that focuses on creating impactful and scalable solutions with our strategic partners.

Lead team focusing on new customer capabilities and solutions.

Member of Faster Payment Council focusing on the directory models work group.

Wholesale Payments/Treasury Services

Investment Banking/Commercial Banking/Treasury Services

Investment Banking

Create operational process documents (OPDs) for the RRP submission, including process flow diagrams, funding requirements and resolution strategiesCreate financial market utility (FMUs) documents for the RRP submission, including interaction description, contract analysis, process flows and separation analysisBusiness processes covered in the US RRP submission: OTC settlement, ETD clearing and settlement, Securities clearing and settlement, Collateral Management and Custody, CCL fundingAnalysis, understand and challenge requests from regulatorCommunicate and gather information from Operations to answer regulator requestsCo-ordinate meetings to review documentation and get sign off from accountable executivesPerform cross documentation reviews to make sure all documents are consistentPlan and gather requirements for projects to resolve issues identified in the RRP submissionIdentify and resolve process inefficiencies in the RRP project, developing the RRP submission into a BAU process

Evaluated Services is one of the newest product offerings within Markit’s Fixed Income portfolio of products. Markit’s Evaluated Bond service covers all major countries and currencies throughout Europe and North America and is expanding aggressively in the Asian /Pacific markets. Our mission is to provide our clients with the highest quality of market data that can be used to support multiple business processes. Markit’s next generation evaluation models provide unparalleled transparency to the market place. * Act as a liaison between business and technology groups to facilitate communication both ways * Conduct stakeholder interviews to create business requirements * Write complete business requirements and facilitate sign-off * Produce detailed functional requirement specifications using different modeling techniques including use cases, swim lanes, workflow diagrams, screen mockups, etc. * Work with system architects to ensure system design meets business requirements * Present high level system architecture to business stakeholders as it relates to business requirements * Communicate requirements and updates to the same to the relevant stakeholder group * Review test plans and provide feedback to the Quality Assurance group for the test case index * Coordinate and participate in User Acceptance Testing * Support tracking of bugs/enhancements/features as part of the change management process * Ensure consistency of specifications across sub-systems * Conduct gap analysis and downstream impact * Write, revise, and edit client education, user, administrative, and support materials (user guides, quick reference guides, FAQs, training materials, online help) * Conduct user training workshops as required

Evaluated Services is one of the newest product offerings within Markit’s Fixed Income portfolio of products. Markit’s Evaluated Bond service covers all major countries and currencies throughout Europe and North America and is expanding aggressively in the Asian /Pacific markets. Our mission is to provide our clients with the highest quality of market data that can be used to support multiple business processes. Markit’s next generation evaluation models provide unparalleled transparency to the market place. * Act as a liaison between business and technology groups to facilitate communication both ways * Conduct stakeholder interviews to create business requirements * Write complete business requirements and facilitate sign-off * Produce detailed functional requirement specifications using different modeling techniques including use cases, swim lanes, workflow diagrams, screen mockups, etc. * Work with system architects to ensure system design meets business requirements * Present high level system architecture to business stakeholders as it relates to business requirements * Communicate requirements and updates to the same to the relevant stakeholder group * Review test plans and provide feedback to the Quality Assurance group for the test case index * Coordinate and participate in User Acceptance Testing * Support tracking of bugs/enhancements/features as part of the change management process * Ensure consistency of specifications across sub-systems * Conduct gap analysis and downstream impact * Write, revise, and edit client education, user, administrative, and support materials (user guides, quick reference guides, FAQs, training materials, online help) * Conduct user training workshops as required

• Responsible for the business analysis of software and configuration changes to Banking Services systems, this involves all areas of the bank’s middle office and back office operations• Subject matter expert (SME) on settlements, SWIFT and collateral management• Products used: fixed income (government bonds, commercial bonds and MBS/ABS) and FX (spot and forward)• Worked closely with the treasury department testing liquidity/repo/reconciliation systems; focusing on balance sheet/back office database P&L and reporting• Retrieved user requirements and technical documents in order to produce requirement specifications.• Prepared and executed test conditions and scripts, gathering results and logging issues. (UAT)• Provided training and support to business areas on new developments.• Represented the department in internal and external meetings.• Ensured communication channels were open, communicating to all levels, and operating in a team environment.• Managed workload when dealing with multiple projects.

• Settlement of equity trades.• Reconciliation of equity trades.• Investigated and resolved CREST/Euroclear transfers discrepancies.• Client on-boarding and maintenance, making sure clients comply with regulation (KYC/AML)• Provided client support on a wide variety of enquiries.• Prepared and dispatched dividend or interest payments.• Resolved corporate action queries (shareholder details on record dates, proxy information, redemption or liquidation payments, and registering legal documents).• Reviewed procedures making recommendations for improvements (managed a key project reconciling a major companies’ dividend bank account).