Greg Wilson Email & Phone Number

Dundee, Scotland, United Kingdom

Developing merchant acquiring and payments proposition for NatWest, culminating in the launch of Tyl in September 2019 which included merchant onboarding, merchant portal and consumer loyalty app solutions:• Orchestrated UAT for multiple projects, ensuring rigorous testing of business requirements and successful solution delivery.• Collaborated with business and IT teams to define clear testing objectives, promoting effective communication and alignment with project goals.• Managed UAT test cycles, coordinating script execution, and identifying areas for improvement to guide project success.• Led defect management, ensuring systematic identification, tracking, and resolution of software defects, maintaining high-quality standards.• Prioritised defects based on impact and urgency, working with Product Owners for efficient issue resolution and process improvement.

Edinburgh, United Kingdom

The New Bank Programme is building a new bank for Sainsbury’s whilst managing the exit from the joint venture with Lloyds Banking Group. Across various releases, it aims to build core-banking systems and migrate savings, loans and credit card customers and accounts:• Conducted comprehensive Requirement Gathering and Analysis, ensuring alignment with stakeholder expectations by translating needs into actionable business requirements.• Facilitated communication between business and IT/test teams, ensuring alignment for project success.• Acted as Live Proving Schedule Manager, contributing to project timeline and success by defining and delivering the end-to-end run schedule.• Managed defect resolution in collaboration with business stakeholders, ensuring a smooth project delivery.• Supported business readiness activities, prepared for technical deployment, and provided post-launch support to central operations and payments colleagues

Northampton, United Kingdom

The BPaid Transformation Programme delivers a new acquiring platform replacing multiple legacy systems with an enhanced billing and settlement solution that includes on-boarding capability through Salesforce:• Led a Test Analyst team during User Acceptance Testing (UAT) for diverse merchant on-boarding, ensuring operational readiness.• Effectively planned and oversaw test cycles, including phased migration testing, in alignment with the UAT schedule.• Managed defect capture and resolution, ensuring timely issue resolutions and maintaining comprehensive documentation.• Reviewed and provided feedback on test artifacts across UAT workstreams, ensuring readiness for business and SME reviews.• Conducted up-skilling sessions for business users, enhancing testing capabilities and confidence for improved test execution.

Edinburgh, United Kingdom

The New Bank Programme is building a new Bank for Sainsbury’s whilst managing the exit from the joint venture with Lloyds Banking Group. Across various releases, it aims to build core-banking systems and migrate savings, loans and credit card customers and accounts. Working specifically on the core banking and savings release for Payments: • Produced project documentation (BRDs, Process Maps, User Manuals) aligning with program objectives and guiding project development.• Led workgroups to define clear objectives for project phases, fostering collaboration between business and testing teams.• Conducted in-depth data analysis to assess project progress and actively managed defects with business stakeholders to enhance outcomes.• Ensured compliance with industry best practices and project requirements, enhancing overall quality and compliance.• Orchestrated cross-business activities for seamless project transitions, with a focus on Live Proving, and provided support for customer service contact centre engagement in post-back book migration scenarios.

Edinburgh, United Kingdom

The IT Resilience Programme aims to mitigate risks, which have been identified within the payment and product landscape. A series of projects designed to re-route payments from non-core to core systems and mitigate risks attributed to age and complexity:• Collaborated with stakeholders to define business requirements, aligning with project objectives and mitigating risks in the payment and product landscape.• Conducted analysis of business processes, identifying areas for improvement, and translating findings into recommendations for complex cross-functional projects.• Assisted in project initiation, resource planning, and strategy development to optimise project outcomes while ensuring quality and compliance.• Led the planning and management of testing for complex cross-functional projects, ensuring testing integrity throughout the project lifecycle.• Managed interdependencies across business areas, executed test plans, and represented business testing at governance forums while maintaining the test environment's integrity.

Glasgow, United Kingdom

The Transactional Banking Transformation Programme delivers a series of revenue uplifts through bringing complex product offering and an integrated online channel to market. Working on specific initiatives relating to CHAPS, BACS, International and Faster Payments processing within LBG:• Conducted Requirement Gathering and Analysis to translate complex product offerings into actionable business requirements, contributing to revenue uplift within the Transactional Banking Transformation Programme.• Collaborated closely with stakeholders, bridging communication gaps between business and IT teams to integrate enhanced product offerings seamlessly.• Produced meticulous documentation, including BRDs and process maps, guiding project development and ensuring alignment with project goals and testing governance.• Defined and executed test scripts for CHAPS, BACS, International, and Faster Payments processing enhancements.• Facilitated workshops to identify testing requirements and ensured strict adherence to testing governance within a matrix-managed test function, supporting operational teams during UAT script execution and defect resolution

Edinburgh / London

Business Testing;Managing User Acceptance Testing of SEPA Direct Debit and International Cash Management systems and their integration into the RBS Group infrastructure:- Establishing, planning and managing the work necessary to perform and monitor testing for a complex cross-functional project. - Identify and manage interdependencies. Work typically within a single business area but have multiple dependencies to other business areas. - Ensure that test plans are executed, progress recorded, all faults are identified, and reported, and modifications are received, tested, and associated documentation updated.- Responsibility for the integrity and consistency of testing required at all stages of the project lifecycle. - Application of business testing methods and techniques, in line with bank and industry best practice.- Delivery of testing activities: design, planning and execution.- Assisting project initiation, contributing to project test strategies and the supporting resource and financial plans. - Establishing and obtaining sign off for testing as required by the business function, in respect of complex and wide ranging changes- Representing business testing at appropriate governance forums, as required. - Ensuring that integrity of the test environment, and associated data, is maintained.- Contributing to the development of the test plans and produce associated test completion reports.

Edinburgh / London

Business Testing;User Acceptance Testing of a new, industry standard, SEPA Direct Debit system and its integration into the RBS Group infrastructure:- Ensuring testing verifies that the business requirement has been delivered.- Responsibility for the execution of the agreed test plan.- Developing test cases and conditions that verify delivery of the business requirement and perform full traceability / mapping of the business requirements through to the functional solution.- Creating test scripts; sourcing and preparing test data; creating a Test Execution Schedule, and performing UAT Testing.- Ensuring defects are clearly and concisely documented in the Defect Management System and are effectively retested upon receipt of fixes.- Identifying and report testing risks and issues, assisting where appropriate in the discharge of actions arising.- Ensuring that all test documentation is produced, maintained and correctly stored and detailed test plans are maintained, in line with established control procedures.- Assisting in the creation/ maintenance of UAT regression packs. - Submitting accurate and timely status and progress reports to the Test Manager in line with project / testing governance.

United Kingdom

Business Analysis & Implementation;- Supporting the delivery of quality business analysis solutions within agreed time scales.- Undertaking analysis of data to identify business issues and opportunities.- Providing high quality analytical input to support the development and implementation of effective processes.- Typically working on small single projects or small components of larger projects.- Researching, analysing and evaluating options and providing recommendations to the Senior Analyst or Change Manager.- Providing effective support to the senior analyst and project managers.

Cowdenbeath, United Kingdom

Kirkcaldy, United Kingdom

Dunfermline, United Kingdom

Dunfermline, United Kingdom

Kirkcaldy, United Kingdom

Higher National Units

Education record

Higher Grades (x2) and Standard Grades (x8)