Modernize firm's learning experience by overseeing the acquisition and implementation of design and delivery technologies and premium content that enable social connection, personalization to purpose, the intentional and equitable skill building, and micro-learning at the point of need and in the flow of work.Business Lead for selection and implementation of Enterprise Learning Experience Platform (LXP).* Business lead that brought an LXP and premium content providers to Edward Jones. The platform will manage the professional development needs for our 50,000+ associates.* Led cross-divisional project team that authored user stories and RFP requirements, veed vendors, author narrative and business case, and set and manage budget and expenses.* Led implementation team that executed project and change management; managed stakeholders; executed UX research; configured system integrations; led the tailoring of a skills taxonomy for personalized learning; established analytics dashboards; managed course review for 30,000+ new learning assets; established first-ever social learning policies; provided training and mentorship for instructional design staff; established platform design standards; and planned and executed rollout schedules.

Lead and manage two departments responsible for needs assessment, curriculum development, measurement and evaluation, and performance support for financial advisors and branch office administrators.* Established Learning Analytics team that pioneered a new measurement methodology (Learner Adoption Index – LAI) to anticipate learner adoption of skills and behaviors. Presented LAI at 2019 Corporate Learning Week and 2020 Corporate Learning Analytics Conference.* Sponsored upskilling in design thinking techniques and SAFe Agile processes for human-centered outcomes.* Sponsored the development of multiple game-based instructional experiences, design thinking-based learning design, and the expansion of department video production, editing and brand management capabilities.* Co-led the selection and acquisition of a digital adoption platform to deliver learning in the flow of work.* Edward Jones Training APEX awards results: 2018: #21, 2019: #14, 2020: #25, 2021: #19.

Led learning strategy and instructional technology teams of 40+ member department.* Co-led the largest learning campaign in firm history (over 800,000 course completions) for DOL Fiduciary Rule. Cut development time by 50%. Team designed 25 new courses and updated over 200 existing courses.* Created the vision for shorter, focused, and flexible branch team workshops that replaced one-size-fits-all programs for mid-career Financial Advisors (FAs) and oversaw the redesign of FA Onboarding.* Completed the high-potential Competitive Strategies and Managing the Drucker Way programs.

Inspired modern approaches to learning as a senior thought leader of learning and development.* Introduced innovative measurement and design thinking methods to strategic learning programs.* Led xAPI Proof of Concept, developing associates’ ability to author xAPI statements.

Lead a team of eLearning Developers and LMS administrators delivering learner-centric and outcome-oriented digital learning programs to global, 35,000-member audience.Started as an eLearning Developer in 2011, graduating to a position that developed eLearning as well as a super administrator for the corporate learning management system in 2012. Promoted to team lead in 2013.Was part of a two person team that migrated the LMS to a SaaS solution.Recipient of internal awards and graduate of leadership development programs. Was selected as a participant in DevLearn's DemoFest in 2012 and 2013.

Web Design and Management*Designed, implemented, and maintained multiple intranet sites for the corporate Sales & Marketing and Medicare departments, collaborating with subject matter experts from across the company.*Consolidated several intranet sites into a single portal using a redesigned template with improved navigational structure, search functionality, and CSS template development.*Member of Intranet Advisory Board for corporate intranet.eLearning*Responsible for content deployment, test management and development, reporting, and training of department staff on Mzinga Learning Management System (LMS).*Advanced the use of Articulate and Adobe Captivate in Sales & Marketing online training suites, resulting in reduced training time and more engaging training services for product, software and sales skills training.*Developed e-learning modules incorporating advanced functionality, including interactive screen demonstration, audio, and video.Data Management*Used SharePoint to develop solutions for various initiatives, including a training coordination calendar, competition tracking sites, and intranet sites for health plans.*Collected evaluation data and produced real-time reports for management and presenters using InfoPath and Sharepoint, decreasing administrative overhead and eliminating a $1000 per year survey service.

Created web sites for small businesses from original design. Managed customer relationships, needs analysis, and customer billing. Provided photography and digital imaging services and content copy.

Web Design and Management*Managed online communications for a 35,000-member national associatione-Newsletters*Oversaw multi-segmented e-mail list of 19,000 members and administered 12 HTML e-Newsletters. Supervisory*Supervised daily activity of the Web Designer and Content Editor after being promoted from that position.