- Maintained good relationships with clients so that the business could maximize the value of those relationships while understanding the problems and challenges of clients.- Identified key contacts at potential client companies to establish and foster relationships and participated in one-on-one meetings with clients to explain services to guide their choices.- Monitored and assessed the activities of our competitors to proactively satisfy and retain our clients while providing excellent service to maintain a positive reputation for the business.

A personal relocation concierge service that includes all things related to private and corporate relocation services from start to finish. From initial consultation to final unpack and setup.

-Served in multiple areas from the ground up. I started as a warehouseman and worked up to the executive level. Most of my focus was operations and sales. - Assisted in achieving Diamond Certification for the organization and eventually becoming an expert contributor while maintaining a seat as the Board of Directors.- Developed schedules and procedures for and ensured adherence to routine maintenance and non-routine repair of all vehicles in the company's fleet while enforcing systems, policies, and safety protocols for all fleet services staff.- Facilitated digital marketing efforts and hardware & tools sales while collaborating with supervisors and staff to manage expenses and training and hiring sales and operations team members.

- Oversaw all aspects of the Real Estate asset management process while ensuring appropriate communication and coordination of activity across all regional asset management directors and property type leads.- Partnered with Portfolio Managers to develop, execute, and review the quarterly performance of annual business plans for each property investment, including leasing, revenues, operating expenses, and capital expenses.- Oversaw financial and non-financial reporting standards while teaming with IT on technology development and leveraging significant operational expertise to drive income growth and value creation across all properties.

- Developed and executed lending strategy while supporting overall growth, profitability and building a team of 20+ Loan Officers and 10+ Loan Processors.- Led strategic projects from opportunity identification, prioritization, diagnostic, design, pilot, implementation, and provided strategic and domain-specific experience and partnership to senior leaders, stakeholders, and other team members.- Drove lending product portfolio analytics and portfolio optimization and initiated core indicators, analytics, technology solutions, 3rd party data/services partnerships in relevant domain.