Provide expertise and guidance in the operation and support of production, test, and development data center environments. This includes but is not limited to various server and client operating systems, virtualization systems, storage systems, and network systems. Successfully work with team members and other IS departments to solve complex problems and address needs in a fashion that is cost-efficient, supportable, scalable, and consistent with the existing architecture. Tools used to accomplish goals include ServiceNow, Citrix Virtual Applications and Netscaler, VMWare vSphere, Horizon and Airwatch, Active Directory and Azure AD, and Intune with SCCM.

•Responsible for providing technical and engineering expertise in the areas ofsystems related project planning, design, and engineering of systems, includingsystem performance management, security audit, and remediation.•SCCM Management/created collections to manage server software updates, application, and packages, diagnosed and resolved SCCM client installs•Managed Active Directory and GPO's; user/computer/OU creation; trouble shoot replication and DNS issues•Administrator MSCA(Install/Reconfigure); installed Microsoft clustering in two geographical locations (stretch or multi-site configurations) to accommodate SQL/Always On Availability Groups” DR accommodations•Administrator IIS, installed and configured 8/8.5 for websites, installed CERTS•Install and configure SQL/Always On Availability Grops. Installed and configured SQL 2014/4 node AG in a multi-site cluster configuration•Install and configured Windows OS/2012R2. Server hardening to comply with PCI compliance using Commvault backup solution

• Administrator Application Center cluster (Install/Reconfigure)• Administrator MSCA (Install/Reconfigure)• Coordinate the purchase of hardware for SAN/NAS storage space • Working closely with network team to resolve name resolution issues • Work closely with firewall team to address port configuration and troubleshooting issues• Administrator IIS• Install components for the following application: SQL 2000/2005 IIS 5/6/7/7.5• Address data migration dealing with storage• Troubleshoot file and share security issues. Address security issues related to domain/local account access.• Install Windows platforms per application team request (Windows 2000/2003/2008/2012)• Address server related hardware issue (Trouble/Replace)• Manage VMware environment • Windows Hyper-V

• Performed installation, configuration, and implementation of proprietary software suite for land title companies.• Partnered with client’s senior IT staff to design network infrastructure along with security, disaster recovery, and business continuity plans.• Ensured network security and connectivity through firewall and Cisco router configuration.• Evaluated client’s network security architecture and recommended solutions.• Managed and administered LAN/WAN security, users, profiles, roles, privileges, file permissions, group and local policies.• Installed, configured, and deployed Windows Server2000/2003 and Advanced Server 2000/2003.• Installed, set up, deployed, and supported Microsoft SQL Server (MSSQL7 and MSSQL 2000). Administered database, manage table size/space, and wrote SQL scripts. Responsible for database creation, Export/Import of tables, user creation and maintenance, and setting database backup schedules.• Designed and implemented Active Directory forests, domains, workgroup environment, DFS, DNS/WINS, RIS, EFS, and file structures.• Configured, administered, and supported Microsoft Internet Information Server (IIS). • Provided advanced (Level 3) support for proprietary software suite, and documented problem resolution for developers. Worked with customers resolving varies databases issues relating to query transactions within the code of the application. Resolved problems regarding software or hardware configurations preventing the application from running correctly. Dealt with new issues relating to upgrades and new versions of the software.• Developed technical documentation, business processes, and workflow diagrams. • Authored White Papers for clients on varies components of the software, such as setup and configuration of a workstation and installation and configuration for a remote print utility.

• Designed, implemented, and enforced network security strategy.• Designed, developed, and maintained internal and external web presence, including web-based email, remote user login, and online access to R/3 DEV clients via the Internet through VPN. • Configured, upgraded, administered, maintained, and troubleshot local network (LAN), virtual private network (VPN), Cisco routers, firewall, and Internet gateway.• Designed, tested, implemented, and executed backup and recovery strategy. • Administered, maintained, upgraded, and supported SAP R/3 4.6b system in a Windows Server 2000/NT and SQL Server 7.0 environment including hot packs, kernel upgrades, and OSS notes.• Installed, setup, and administered SAP InfoDB online R/3 training system.• Utilized R/3 Profile Generator to create user authorizations and profiles.• Performed Windows Server 2000/NT Administration including patches, performance tuning, and optimization. • Supported, administered, tuned, and maintained Oracle database CRM package, and server applications.• Led internal technology procurement, managed images, asset tags, deployment, and asset management. • Set up, maintained, troubleshot, and supported network printers throughout organization including print servers, print queues, and alerts. • Maintained Lucent Intuity phone and fax systems including programming functions, features, copying and moving extensions, and fax capabilities.