Manager, Analytics And Information Management
St Louis Park, Minnesota, Us
Provided analytic solutions consisting of hundreds of reports and dashboards to 4,000+ users at corporate, partner, and hotel locations globally. Led team of analysts and developers to create, deploy, maintain, and support BI solutions for Radisson Hotels using Tableau and WebFOCUS. Upgraded and administered systems, deployed code & content, identified and retired unneeded content, and supported end-users.Ensured compliance with National Security Agreement (NSA) between Radisson and U.S. Treasury department. Migrated data, contributed to guest loyalty system separation, and modified security-related system configurations and code to allow separate BI and data management environments for Radisson and Radisson-Americas. Tested solutions to assure NSA requirements were achieved. (Oracle, Vertica, WebFOCUS, Tableau).Migrated data and BI content / outputs / solutions from legacy systems to new SAP-based systems.Fostered team culture emphasizing collaboration, coaching, and consistency. Selected, hired, managed, and trained both permanent team members and contract development resources.Ensured security compliance by leading team to updated WebFOCUS environments (development, test, & production) from version 8.008 to 8207. (WebFOCUS, Oracle, Apache tomcat, Jira).Managed numerous BI development projects using and combining external and internal data sets. Oversaw enterprise reporting from and conversion of reporting between multiple CRM platforms. (MS-CRM, Salesforce, Salesforce Lightning)Managed multi-team effort to automate user provisioning and provide row-level security in Tableau server environments.