Readily available for contract or project-based roles as a Business Intelligence Analyst, Data Analyst, Data Warehouse, Data Governance positions. Seeking a position using data to improve organizational results. #opentowork.

Led transition of Radisson analytics users to Choice systems. Decommissioned legacy Radisson analytics systems. Drafted communications to hotel-based users and directly communicated changes to corporate and field users.Enabled self service reporting and analytics for more than 2,000 end users by maintaining legacy multi-site Tableau server environment and legacy reporting environment. Duties included system upgrades, technical administration, code & content deployment, decommissioning of unneeded content, and third level end-user support. (Tableau server 2021.4, WebFOCUS 8207).Key contributor to integration of Radisson and Choice analytic systems. Served as a subject matter expert (SME) for Radisson business intelligence platforms and analytic data sets during technical integration of premise-based Radisson to AWS-based Choice hotels systems, including complex data subject areas. (Oracle 19c, Vertica 11).Transferred knowledge and best practices by consulting with Choice analytics and application security teams regarding Radisson-specific Tableau user provisioning, row-level security, and user security configurations.

Provided analytic solutions consisting of hundreds of reports and dashboards to 4,000+ users at corporate, partner, and hotel locations globally. Led team of analysts and developers to create, deploy, maintain, and support BI solutions for Radisson Hotels using Tableau and WebFOCUS. Upgraded and administered systems, deployed code & content, identified and retired unneeded content, and supported end-users.Ensured compliance with National Security Agreement (NSA) between Radisson and U.S. Treasury department. Migrated data, contributed to guest loyalty system separation, and modified security-related system configurations and code to allow separate BI and data management environments for Radisson and Radisson-Americas. Tested solutions to assure NSA requirements were achieved. (Oracle, Vertica, WebFOCUS, Tableau).Migrated data and BI content / outputs / solutions from legacy systems to new SAP-based systems.Fostered team culture emphasizing collaboration, coaching, and consistency. Selected, hired, managed, and trained both permanent team members and contract development resources.Ensured security compliance by leading team to updated WebFOCUS environments (development, test, & production) from version 8.008 to 8207. (WebFOCUS, Oracle, Apache tomcat, Jira).Managed numerous BI development projects using and combining external and internal data sets. Oversaw enterprise reporting from and conversion of reporting between multiple CRM platforms. (MS-CRM, Salesforce, Salesforce Lightning)Managed multi-team effort to automate user provisioning and provide row-level security in Tableau server environments.

Improved enterprise data governance by coordinating Radisson Data Governance Council, which was a forum for organization-wide data knowledge sharing and decision making. Responsibilities included data security, data privacy, data quality, data ownership, and data access. Modernized technical BI and reduced number of supported technologies. Replaced outdated Cognos Impromptu and BIRT reports with WebFOCUS reports in supported version. Embedded scorecards and reports within java applications using REST webservice integrations.Led a mixed internal / external team to develop, test and deploy suite of 13 revenue optimization data marts and related guided ad hoc query tools using WebFOCUS and Tableau.Completed previously stalled complex, multi-year project to modernize reservation system reporting using WebFOCUS with an improved security model. (Oracle, PL/SQL, WebFOCUS, Linux, WebLogic server).Co-led collaborative team which defined and documented software development processes across application development, data management, and BI teams. The resulting process map included intake, approval, development tracking, testing, and production migration.

Led small team to create, test, and deploy a daily process to standardize and de-duplicate millions of customer records. (Ascential Integrity, Pitney Bowes Finalist, Informatica PowerMart, Oracle)Provided guest data used by marketing, operations, & customer service. Key contributor to development, integration and implementation of guest Master Data Management (MDM) solution providing near real-time matching and de-duplication of guest data. (DWL Customer, Trillium, Oracle)

Developed, tested and deployed reporting solutions which moved processing from transactional systems to a decision support system and automated the production of report output to locations worldwide. (Platinum InfoReports, Oracle)