Greg Milligan Email & Phone Number

Fowler, In, Us

Parsippany, Nj, Us

• Contracted services for PC/Laptop/Printer hardware configuration, • POS installation, repair and replacement, • Flat screen TV/monitor repair, VOIP installation,• Anti-Virus installation and virus eradication• Home computer break fix, • System setup, diagnosis and repair, • Windows XP, 7, 8, and 10 Professional install and configuration• Windows XP, 7,8 and 10 upgrade deployments

Manage hardware, software, Web site design / development, and Facebook administration.

Redmond, Washington, Us

Supporting IT equipment in large corporate environmentDesktop/laptop tech support (Mac and PC)Windows 7/10 operating systemsSupport mobile devices, printers, scanners, wireless, VPN, etc.IMAC Support - IT equipment Install/Move/Add/ChangeMaintain repairs, spare parts, and componentsResearch and troubleshoot problemsMaintain system configurations and documentationTrack and resolve customer incidents and requests through the client's ticketing toolTroubleshoot and resolve hardware and software issues for Windows devicesBackup, restoration, and migration of user dataSmart Hands support with networking, server, and telecommunications technologiesPrinter and peripheral device supportInventory management of IT assets including asset auditingAbility to research and follow appropriate KB articlesAbility to work on-call and other after-hours support needsMay provide Executive supportVarious other tasks associated with deskside services

Supporting IT equipment in large corporate environmentDesktop/laptop tech support (Mac and PC)Windows 7/10 operating systemsSupport mobile devices, printers, scanners, wireless, VPN, etc.IMAC Support - IT equipment Install/Move/Add/ChangeMaintain repairs, spare parts, and componentsResearch and troubleshoot problemsMaintain system configurations and documentationTrack and resolve customer incidents and requests through the client's ticketing toolTroubleshoot and resolve hardware and software issues for Windows devicesBackup, restoration, and migration of user dataSmart Hands support with networking, server, and telecommunications technologiesPrinter and peripheral device supportInventory management of IT assets including asset auditingAbility to research and follow appropriate KB articlesAbility to work on-call and other after-hours support needsMay provide Executive supportVarious other tasks associated with deskside services

Jaguariuna, Sp, Br

Supporting IT equipment in large corporate environmentDesktop/laptop tech support (Mac and PC)Windows 7/10 operating systemsSupport mobile devices, printers, scanners, wireless, VPN, etc.IMAC Support - IT equipment Install/Move/Add/ChangeMaintain repairs, spare parts, and componentsResearch and troubleshoot problemsMaintain system configurations and documentationTrack and resolve customer incidents and requests through the client's ticketing toolTroubleshoot and resolve hardware and software issues for Windows devicesBackup, restoration, and migration of user dataSmart Hands support with networking, server, and telecommunications technologiesPrinter and peripheral device supportInventory management of IT assets including asset auditingAbility to research and follow appropriate KB articlesAbility to work on-call and other after-hours support needsMay provide Executive supportVarious other tasks associated with deskside services

Hebron, Ky, Us

• Responsible for installation, maintenance, and troubleshooting of Windows and iOS hardware/software for users in Baker and Taylor. • Monitor the ticket system and work incidents and projects. • Assist with imaging computers and conduct computer deployments. Imaged PCs and laptops with windows 10, including installation of programs and porting of data• Assisted network and other teams by performing smart hands support• Repaired RFID equipment such as wired/wireless hand scanners.• Maintained existing printers, escalating to vendor support as necessary• Helped end users with day-to-day support in a hybrid office/warehouse environment

Hoffman Estates, Il, Us

Provide Field Engineering services for system maintenance and updating/upgrading for Burlington Coat Factory, Charlotte Rouse, CVS, Dollar Tree, Jimmie Johns, Little Caesars, Office Depot, Office Max, Rent A Center, Rue 2, The Limited, TJ Maxx

Atlanta, Georgia, Us

• Upgrade, maintenance and installation of POS equipment for Walmart/Sams, TJMaxx, Bath and Body Works, Taco Bell, H&M, Gymboree, Dicks Sporting Goods, Starbucks, Burger King, Limited Brands in locations throughout Indiana and Illinois.

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• Upgrade, maintenance and installation of Fujitsu POS equipment for Dollar General, Dollar Tree, Rue 21, Aspen Dental, Quality Dining, Autozone, and Pilot Truckstops in locations throughout Indiana and Illinois.

Grand Rapids, Michigan, Us

Network infrastructure support for IDF, NDF, server room, register drops, printers throughout store, pharmacy and service station. Building Maintenance for bathroom plumbing and fixtures. Dock plates, trailer conveyors, cardboard balers and garbage compactors. Deli slicers, rotisserie ovens, grease separators, convection ovens, deep fryers, scales, hand sinks, wash tubs and drains. Bakery ovens, bread slicers, scales, hand sinks, wash tubs and drains.. Produce fruit chunkers, scales, hand sinks, wash tubs and drains. Meat saws, grinders, automatic wrappers, tenderizers, scales, hand sinks, wash tubs and drains. Gas pump filters, network feeds and tank farms. Gas station network switch and all register and pump network connections, hand sinks, wash tubs and drains.

Maintain computer hardware / merchandise-ordering database and troubleshoot as needed.

Kingsport, Tennessee, Us

• Converted multiple users' applications and data including complex manufacturing processes and access control applications at multiple sites• Installed new corporate image, migrated applications and user data for over 3,500 users at 50-plus locations worldwide as part of a white glove supporting integration of a major global acquisition.• Facilitated a seamless integration of an acquired company into a global leader in the chemical industry.

Minneapolis, Mn, Us

• Performed MRA compliant Win XP to Windows 7 refresh for 289 devices in 16 locations for the Target WIN 7 Project 2013 resulting in seamless user and organizational migration to the new operating system platform in Indiana using SCCM from April through September 2013.

Bloomington, Illinois, Us

• Upgraded State Farm agency Dell equipment to Windows 7 and migrated all data for 323 devices in 34 locations in west central Indiana for Aero34 project through CompuCom from mid October 2012 to March 2013.

Plano, Texas, Us

• Upgrades for JCPenny servers at seven locations throughout Indiana and Illinois in 2012.

Los Angeles, Ca, Us

• Installation of data and phone network for Indiana Vet Specialists Hospital.

* Assist new students in transitioning into several basic technology classes. * Served as operator since help desk’s inception in September 2009. * Selected to serve as Chairman since graduation of former Chairman. * Commended by team members for IT knowledge, communication skills, and project management capabilities.

Costa Mesa, Ca, Us

Chemical cleaning of stainless steel piping, tubing and vessels for the pharmaceutical, food and beverage, and manufacturing fields. Responsible for hazardous materials use, storage and safety.

Bachelor Of Science, Information Technology – Network Administration

Associates Of Applied Science, Information Technology

Technical Training

Basic Military Training

Education record