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SUMMARY- PROGRAM/PROJECT/ TECHNICAL/LEAD MANAGERAn innovative and results-driven senior information technology leader working on-site or remote with comprehensive global expertise working for fortune 500 companies, state and local governments as well as the defense industry. Experienced working with the executive steering committee, C-level members and managing $5-$15 multi-million dollar budgets.• Experienced Program/Project manager for software development projects following the Waterfall (SDLC)/Agile/Scrum methodologies depending on program/project – including Technical PM (Served as VP for Education/Certification local PMI chapter) • Comprehensive background in Information Systems Design Methodology (ISDM), and Project Managers Body of Knowledge (PMBOK)• Knowledgeable/trained in Capability Maturity Model Integrated (CMMi) methodology, IEEE procedures, application development, and business/technical training programs• Portfolio management, working with the steering committee to ensure their strategies are clearly communicated to the various teams, prioritizing and assessing the impact to the various organizations. Have created a template that evaluates the projects based on criteria and provides a mathematical ranking to determine its priority• Managed Infrastructure (e.g. new sites, hardware, Wi-Fi); Merger-Acquisition and Data center move/consolidation projects • Lead major digital transformations/eCommerce programs• Excellent in building relationships (management /team building) at all levels both internal and external• Experienced with developing complex workflow process design and documentation• Strong understanding program/project financials and how to mitigate project risks• Managed moving software applications to the Cloud /SaaS • Lead major process improvements• Managed 3rd party vendors (on shore/off shore)• Able to define a creative vision of a product or service assisting in the product strategy and planning, translating the product strategy into project requirements• Developed Change Management process and trained staff • Experienced with building strategic roadmaps, resource capacity plans, resource allocation, budget tracking/financial reporting project progress, milestones, and key performance indicators (KPIs) - following change control processes
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Edi AnalystJohn DeereOrlando, Fl, Us
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Technical Support EngineerLake County Supervisor Of Elections Oct 2024 - PresentProviding technical support for Lake County Supervisor of Elections
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Sr Program ManagerLexis Nexis 2022 - 2023Program Manager Consultant 2022-2023 •• As Technical Program manager I used my skills to create a master program plan in MS Project (following the waterfall method) to de-activate the VersionOne application and move 250 teams across 11 business units worldwide (China, London, Paris, the Cape, to name a few) to Azure Dev Ops (ADO) application to the AWS cloud. The target given consisted of a move within one year- I completed two (2) months early and saved hundreds of thousands of dollars in licensing fees/support. The migration included moving all Portfolio items.• Lead weekly transformation/migration meetings with senior leadership as well as each team using “Microsoft Teams” • Provided weekly updates to senior leadership as to number of teams in progress, number of teams completely moved to ADO as well as reviewed open issues focusing on critical and high issues.• Conducted high level presentations with senior leadership (C-level) for each business unit and detailed meetings with the individual teams that will be migrating to ADO.• Created Pre and Post Migration checklist to be used by the teams prior to and after the migration has taken place.• Used “Confluence” to house the various artifacts such as FAQ’s, Overall Azure Dev Ops Migration Information, etc• Used enterprise JIRA to track Issues/Risk for tracking Critical (e.g. No work around), High (e.g. Has a workaround), Medium and Low issues related to the migration effort• Once all teams were moved to ADO, software development moved to a hybrid Agile methodology. Tracking included DORA metrics and to include Deployment Frequency (DF), Mean Lead Time for Changes, Mean Time to Recovery, Change Failure Rate and Reliability and JIRA Burn down charts for Agile reporting and Burn up charts for Scrum reporting across the entire enterprise -
Senior Program ManagerOrlando Utilities Commission - Reliable Plaza 2021 - 2022Senior Program Manager Consultant 2021 –2022 100% remote• Managed four major software development SaaS projects following the PMI waterfall methodology. Proactive Alerts (customer facing); GIS upgrade to include Enterprise server, Desktop and Enterprise Mobile app., moving and up-grading the Proactive Alert applications to the AWS Cloud.• Using MS Project, provided resource capacity planning and allocation identifying internal resources; IT- Developers, Business Analyst, Quality, Marketing, Security, etc. as well as 3rd party vendor resources. These applications are full customer facing using cell phones, i-Pads, computers or the telephone. The upgrade included multi-language functionality and Identity Access Management using Okta for mobile device management-used.• As the Technical PM I also managed the OGS power plant project which was an infrastructure project that encompasses all the requirements to bring on a power generating station that was purchased by OUC. I manage all aspects of the infrastructure to include a fully loaded project plan in MS Project to include resource allocations, Wi-Fi networks, equipment orders, installation, testing and training making sure the facility meets OUC standards working with all departments (Legal, IT, Security, etc.)• I produce a detailed program plan that are resource loaded, status reports that provide weekly status and budget vs actual. I also produce the Charters, Communication plans, RACI charts, Risks/Issue reports to include action plans. -
Senior Program Manager – Resort Sales And Sales Integration,Walt Disney World 2019 - 2020Lake Buena Vista, Florida, UsManaged two major projects (Resort Reservation System (Packages, Sales, Booking, Payments and Vendor 3rd Party partners) -Core API’s and EAI replacement applications, moving to the Cloud) using the Agile/Scrum methodology. Contract ended- Covid 19 -
Sr Manager Operations And TechnologyHilton Grand Vacations 2016 - 2019Orlando, Fl, Us• Focused on impact of technology on the sales process through to contracts submission looking for any process improvements.• Built relationships with the sale site teams: sales, marketing, contracts and operations along with the site leadership.• Identified common threads (issues/enhancements) across enterprise, prioritized issues, and made recommendations to executive management; served as voice of sales to facilitate prioritized changes using the change management process through IT.• Called upon to provide input into the resource capacity plan and strategic plan taking into account best practices and created visual similar to Gartner’s “magic quadrant,” showing which business unit had what expertise and how to best use each to help increase market share.• Provided on-site technical support/training of sales applications working as liaison between sales, contracts, and IT to improve overall guest experience while maintaining open lines of communication between sales, contracts in field, and corporate counterparts. Delivered training via WebEx as needed.• As the Technical PM, I worked with the various departments and built out a master program plan to include the resource allocation using MS Project to ensure that the infrastructure (equipment, networks, Wi-Fi, 3rd party vendors, and internal resources, etc.) for the new sales sites was in place per the business timeline.• Conducted on-site sales site visits twice per year to observe and document issues and enhancements with applications/technology/infrastructure to include Wi-Fi connectivity.• Participated in the review of projects to set priorities being the liaison between the business sides of the house, IT, 3rd party vendors.• Worked with resource managers to develop the resource capacity plan along with change management, release management and delivery management teams to ensure smooth transition from software development of the application into production following the Agile methodology. -
Senior Program Manager-Digital Design/Business EngagementHilton Grand Vacations Company Corporate Offices 2016 - 2017• Managed major software development SaaS sales application projects (E-Worksheet) following the Agile methodology.• Provided resource capacity planning, status reporting to include issue/risk and mitigation. I facilitated as a scrum master for three Agile projects for Sales. Based on my success I was promoted to Sr. Manager Sales Operations and Technology reporting to the VP Sales/Operations leadership and the CIO.• Managed a major transformation to the SaaS sales application used on the sales I-Pads to include Japanese and Korean language and currency capabilities following the Agile methodology -
Manager Program Management OfficeBba Aviation Plc 2013 - 2016London, Gb•• Established company’s PMO following the PMI project methodology. Provided policies, procedures, templates, and training on all aspects of the methodology to PMs within company worldwide. • Created and reported on “high visibility” software development projects to CIO.• Developed Organizational Analysis System Integrated Solutions model (OASIS) that focused on resource capacity planning to help manage current (As-Is) and future (To-Be) software development and process improvement projects.• Provided software development project assessments, created and reported on metrics associated with methodology standards allowing team to pass internal and external audits.• As Technical PM I managed multi-million dollar- data center moves from multiple sites (4) across globe to two new sites (one in Americas and one in UK), and oversaw creation of disaster recovery (DR) sites (one in Americas and one in UK). Using Clarity I built out the resource capacity plan working with resource managers and working with 3rd party vendors, tracking the movement of hardware and applications/database as well as building out of new hardware servers then moving applications and databases.• Developed SharePoint site used by all PMs and BAs for all software development project artifacts/documentation (stories, iteration plans). Clarity was used for the overall program to show: Tasks, dependencies and resources assigned. -
Sr. Program ManagerFiserv Inc 2007 - 2012Milwaukee, Wisconsin, Us•• Following the modified Waterfall/Agile methodology I facilitated the software application development of the following products of Anti-Money Laundering (AML), fraud and employee fraud, and Electronic Funds Transfer (EFT). This included resource capacity planning and allocation to build out the project team.• Led major/complex client-facing software development projects through release management to include regulatory requirements in which I helped move from a waterfall methodology to an agile methodology.• Oversaw conversion and upgrade of software development for a large commercial bank in Hawaii • Directed all aspects of program management including resource allocation, team meetings, status reports to executive steering committees (bank and Fiserv), and tracking the projects financials (budgets) to include change management. • Managed merger/acquisition for large commercial bank in Miami, encompassing Internet banking, online accounts, mortgage banking, electronic transactions and payments, data warehouse, disaster recovery, information security, and 3rd party vendor hardware upgrades to infrastructure.• Managed the expansion of retail business for large commercial bank in UK into online banking business • As the Technical PM I managed all aspects of an upgrade for a large commercial mortgage finance company in Trinidad, including purchase of 3rd party vendor hardware and licensing of products, mock testing, and go-live upgrade testing (worked on-site in Trinidad Tobago). • Oversaw large merger/acquisition for major bank in Philadelphia, requiring creation and execution of a master program plan resource loaded based on specific skill set needed • Led a merger/acquisition and conversion for large bank in Boston that purchased three banks in California, including company’s software applications: Signature Core, Desktop, Nautilus, Prologue, EFT, and Fiserv Internet Provider products
Greg A. Skills
Greg A. Education Details
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Case Western Reserve UniversityManagement -
Columbia Pacific UniversityInformation Systems
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Kent State UniversityElectrical Engineering
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Kent State UniversityElectrical And Electronics Engineering
Frequently Asked Questions about Greg A.
What company does Greg A. work for?
Greg A. works for John Deere
What is Greg A.'s role at the current company?
Greg A.'s current role is EDI Analyst.
What is Greg A.'s email address?
Greg A.'s email address is ga****@****.rr.com
What is Greg A.'s direct phone number?
Greg A.'s direct phone number is +140720*****
What schools did Greg A. attend?
Greg A. attended Case Western Reserve University, Columbia Pacific University, Kent State University, Kent State University.
What skills is Greg A. known for?
Greg A. has skills like Project Management, Pmo, It Strategy, Management, Outsourcing, Pmp, Leadership, Business Process, Strategic Planning, Software Development, Requirements Analysis, Budgets.
Who are Greg A.'s colleagues?
Greg A.'s colleagues are Gary Finch, Gary Weinberger, Youssef Zagnazi, Kashif Imam, Aline Oliveira, Dave Murohy, Purva Aware.
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