Provide strategic guidance in the use and application of technology to meet business strategies and educational aims. Lead the ICT team in providing high quality services including, IT, AV, Telecommunications, IT Infrastructure and Technical Support in line with industry best practices that add value to the SSA Schools whilst maintaining financial control over the support and delivery functions. Work collaboratively with teaching and learning staff to provide valuable experiences for students that positively contribute to learning outcomes. develop systems in collaboration with administrative support staff that increase efficiency and streamline processes via automation and online workflows

Effective strategic IT planning and oversight of IT performance. Oversee the development and maintenance of the IT strategic plan. Approve vendors used by the organization and monitor their financial condition. Approve and monitor major projects, IT budgets, priorities, standards, procedures, and overall IT performance. Coordinate priorities between the IT department and user departments; and review the adequacy and allocation of IT resources in terms of funding, personnel, equipment, and service levels

• Challenged with standardising much of the network and systems management from an enterprise-wide level, bringing all campuses, head offices and satellites in silo. • Served as subject matter expert on identifying, recommending, developing, implementing, and supporting current and future technology solutions for all aspects of the organisation, nationally. • Administered the brands networks, physical servers (running Windows Server 2008R2), Exchange 2003, HP hardware spanning, thin clients, desktops, laptops, servers and switches, Windows OS (XP, Win7), WAN/LAN/WLAN, Active Directory (AD), DNS, DHCP, and all associated hardware, software and applications. • Supported the rollout of a new IT Help Desk, and provided national 2nd and 3rd line technical support. • Implemented and monitored network governing tools and disaster recovery management. • Attended to benchmarking, analysing, reporting on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems

Provided technical and management expertise in the areas of LAN, WAN and end user environments, including servers, workstation, software and printing solutions