Manger for 7 direct report positions facilitating implementation, optimization, support and project needs for 27 acute facilitiesCompleted site visits for review of perioperative workflows and identified optimization opportunities through outreach and collaborationVendor relations and status reports for perioperative solutions for implant and supply scanning, block utilization solutions, instrument sterilization and case costing metricsDesigned integrated scheduling solution for Cath Lab, Interventional Radiology, and other non-surgical areas that share resources with the OR. (eg: Anesthesia resourcing)

• Cerner perioperative product line owner, facilitating project intake, discovery, estimation, management, design and support.• IT project liaison for all enterprise projects related to surgery service lines – assisting in the assessment and discovery phases of the project intake process.• Architect for Cerner SurgiNet design, optimization, support and implementation needs, serving as the resource binding all related teams.• Identified creative build and design solutions for complex requirements in a multi-tenet organization, leveraging standards across organizations and domains.• Developed and optimized CCL reports, programs and extracts to assist in support, optimization and client reporting needs.• EPIC OpTime and Anesthesia Certified

• Implementation and production support lead for a team of up to eight analysts and contractors.• Provided oversight into clinical standardization and best practice workflow recommendations.• Developed new policies and practices to improve production support, client collaboration and implementation needs.

• Manager for leveraged accounts with ten direct reports.• Developed and implemented support process improvements and globalization strategies.• Incident Manager for Cerner application support group reporting on organization support needs.• Maintained and supported multiple surgery related solutions including Scheduling, SurgiNet, Charging, Supply Chain, Discern Analytics, CCL, Core and Powerchart.

• Performed triage of all incoming service requests for the global SolutionWorks organization (formerly IAC).• Assisted clients with production support for the build, implementation and maintenance needs for SurgiNet, Supply Chain and Anesthesia solutions.• Provided mentoring for new associates for all SurgiNet applications.