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Greg Starr Email & Phone Number
Senior Customer Success Manager
at
MongoDB
1 work email found
@google.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Customer Success Manager
Location
Orlando, Florida, United States
Who is Greg Starr? Overview
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Quick answer
Greg Starr is listed as Senior Customer Success Manager at MongoDB, based in Orlando, Florida, United States. AeroLeads shows a work email signal at google.com and a matched LinkedIn profile for Greg Starr.
Greg Starr previously worked as Enterprise Customer Success Manager at Google Cloud Security and Director Of Operations & Customer Success at Starr.Fit. Greg Starr holds Bsba, Economics from Ucf College Of Business.
Company email context
Email format at MongoDB
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{first_initial}{last}@google.com
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AeroLeads found 1 current-domain work email signal for Greg Starr. Compare company email patterns before reaching out.
Profile bio
About Greg Starr
🔵 When companies need a technology-focused cybersecurity Customer Success Manager to deliver value & structure, take their Customer Success department to the next level or stabilize an at-risk customer base, they bring me in.My path to Customer Success is a bit non-traditional. I leapt from a career in Product Development to IT Management before starting my own business – achieving wins as a multi-state Marketing Operations Manager, in Information Technology for a Fortune 500 company & as an Entrepreneur.Here's what I bring to the table:✅ Ensuring customers from onboarding throughout their journey attain value (ROI) from the product suite driving growth & revenue for customers & the company✅ Developing & executing customer success plans to meet goals, drive customer satisfaction & create advocates✅ Driving product adoption across client segments quickly & efficiently so customers can take advantage of platform capabilities✅ Identifying & engaging internal teams to optimally resolve client issues, mitigating current & future risk (~1% churn)✅ Representing client needs (VoC) to our internal facing teams while collecting & analyzing feedback to improve our product and the customer's experienceI am highly coachable & relentless in my pursuit of self-improvement & knowledge mastery. I have regularly taken on & completed additional duties, while exceeding customer & company expectations. I am easily adaptable to any Customer Success environment. My work ethic is unmatched & ready to be tapped for a high-level CSM position.
Listed skills include Customer Experience, Solution Selling, Dbaas, Product Marketing, and 45 others.
Current workplace
Greg Starr's current company
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5 roles
Greg Starr work experience
A career timeline built from the work history available for this profile.
Enterprise Customer Success Manager
CurrentOwning the relationship and becoming a trusted advisor to the customer by fully understanding their business needs and aligning these needs with the Google Cloud Security Suite.🔐 Guiding customers through the Customer Lifecycle from onboarding to advanced adoption and ultimately renewal leveraging the Google Cloud Security Suite🔐 Proactively engage with.
Jan 2022 - Present
Director Of Operations & Customer Success
- Founding partner serving as primary point of contact day-to-day for 100+ members and 10-person coaching staff. Responsible for strategic planning efforts, sales and marketing tactics, developing and updating product.
- ️ Achieved 95% customer retention and 4% growth surge by pivoting to equipment loan-out business model to uniquely meet evolving need for alternative fitness options during Covid-19 pandemic.
- ️ Attained 90%+ adoption of SaaS-based workout application. Boosted customer engagement by creating mobile community to drive best practices and maximize membership value.
- ️ Improved value realization through strategic shift in brand messaging to set customer expectations.
- ️ Streamlined new client onboarding experience with CRM software for online member signups.
- ️ Reduced churn from 3% to <1%, growing monthly revenue to $11K with revamped pricing/billing structures and transition to work-for-trade compensation for coaches/instructors.
Feb 2013 - Jun 2022
Customer Success Manager
Hired to own the relationship and become a trusted advisor to the customer by fully understanding their business needs and aligning those needs with the Siemplify platform.🛡️ Guided customers through the Customer Lifecycle from onboarding to advanced adoption and ultimately renewal leveraging the Siemplify SOAR platform🛡️ Proactively engaged with customers.
May 2021 - Jan 2022
Senior Application Programmer
- Hired to develop/deploy new OSS applications to fulfill internal customer needs. Responsible for technical management of product catalog and direct oversight of 12 developers and 12 agile project.
- ️ Reduced anticipated customer churn by more than 50% during massive OSS platform migration. One of only 2 programmers who oversaw/managed entire 36-hour rollout, achieving 100% error resolution.
- ️ Decreased product development time by 8%, increasing capacity to adapt to dynamic requirements, by transitioning 10 SD-WAN projects from waterfall to Agile project management method.
- ️ Expedited solutions for emerging user pain points by reducing product delivery time 12%. Managed 4 cross-functional Scrum teams and continuous user feedback to inform product development.
- ️ Inspired customer-centric product design by facilitating cross-functional knowledge sharing between coders and business leaders through department’s first Lunch & Learn series.
- ️ Maintained user productivity by resolving 300+ trouble tickets while maintaining >99% uptime.
Sep 2012 - Feb 2019
1 education record
Greg Starr education
-
Ucf College Of Business
FAQ
Frequently asked questions about Greg Starr
Quick answers generated from the profile data available on this page.
What company does Greg Starr work for?
Greg Starr works for MongoDB.
What is Greg Starr's role at MongoDB?
Greg Starr is listed as Senior Customer Success Manager at MongoDB.
What is Greg Starr's email address?
AeroLeads has found 1 work email signal at @google.com for Greg Starr at MongoDB.
Where is Greg Starr based?
Greg Starr is based in Orlando, Florida, United States while working with MongoDB.
What companies has Greg Starr worked for?
Greg Starr has worked for Mongodb, Google Cloud Security, Starr.Fit, Siemplify (Now Part Of Google Cloud), and Windstream Communications.
How can I contact Greg Starr?
You can use AeroLeads to view verified contact signals for Greg Starr at MongoDB, including work email, phone, and LinkedIn data when available.
What schools did Greg Starr attend?
Greg Starr holds Bsba, Economics from Ucf College Of Business.
What skills is Greg Starr known for?
Greg Starr is listed with skills including Customer Experience, Solution Selling, Dbaas, Product Marketing, Information Technology, Requirements Analysis, Customer Success, and Data Center.
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