Greg Avallone Email & Phone Number

Cincinnati, Oh, Us

Southern Pines, North Carolina, Us

Instant Teams is a remote team marketplace that connects companies to military spouse talent. Companies use our marketplace to build customer support, operational support, tech support, and sales support teams from the largest database of military-connected talent. Our mission-driven outsourcing model powers exceptional customer experiences for our customers while developing long-lasting remote careers for our talented workforce.*Inc 5,000 #208*Certified WBENC (Women's Business Enterprise)*Certified Military Spouse Owned Enterprise*Department of Defense MSEP Enduring Partner

I am a co-owner and serve as the COO of TC & Back, LLC. With various small business interests, our organization includes Knife & Fork Living and Mainstream Boutique in the Symmes Township area of Cincinnati.

Miami, Fl, Us

As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints. With 160,000 people working across the globe – at home, in contact centers and within MAXhubs – we securely connect brands with their customers over 8 million times every day in 50+ languages, driving our clients’ digital CX strategies forward. Powered by our global strength, local expertise and proprietary technologies, we deliver tailored solutions to fit clients’ needs through a consultative, customer-centric approach.We know the best CX begins with people, so our vision is based on one idea: the employee experience is the customer experience.

Miami, Fl, Us

**SYKES was acquired by Sitel Group in September 2021.Led financial services business development for SYKES. Focused on analyzing, designing, implementing and augmenting digital customer experience initiatives for global clients headquartered in the U.S. Areas of focus are: business process outsourcing, customer acquisition & sales, training curriculum development & deployment, digital self-service, robotic process automation (RPA), customer journey mapping, future of work initiatives.Select Achievements:* Segmented, organized and prioritized all financial services prospects for SYKES.* Piloted, evaluated and subsequently trained all business development on new marketing automation tool for prospecting and building funnel.* Manage cross-functional global team for RFP responses as well as opportunity pursuits. Relevant roles included are: bid team, site directors, IT, security & compliance, human resources, marketing and automation.* Closed multi-million dollar deal within first 6 months.* Successfully grew multi-year client relationship by $50MM.* Brought on a new client with 10 lines of business, $67MM in TCV and still growing.* Pipeline Development in excess of $360MM.

Weston, Ma, Us

Hired as the Enterprise Vice President to create an Enterprise New Business segment from the ground-up. Charged with hiring, training and developing a new Enterprise New Business team to call on non-billing clients with 5,000+ employees across the U.S. Championed effort to identify targeted leads across a book of business, which included 1,500 prospects.Select Achievements:* Brought on 18 world class professionals to penetrate and scale enterprise clients for Monster’s SaaS solutions business.* Closed $2M in new business with 70 new logos in less than 12-months.* Partnered with Marketing and Product Development on developing and executing the Account-Based Marketing strategy.* Led mid-market partnership for internal cross-selling and drove external partner and co-seller relationships for product offerings.* Developed go-to-market strategy for entire product suite to deliver a unique value proposition to customers.* Oversaw team that sold the 2nd largest deal in 2018 for the TalentFusion solution—new solution represented 30% of total sales.* Led team that developed a pipeline to triple 2018 sales of TalentFusion and led the company in total TalentFusion sales.* Developed a total pipeline in excess of $10M for first half of 2019.

Chicago, Illinois, Us

Promoted to Midwest Managing Director to manage F1000 clients whose headquarters spread across the Midwest. Inherited underperforming offices in Minneapolis and Cincinnati that required extensive talent acquisition and retention efforts. Provided strategic direction and oversight for annual contracts ranging in size from $20K to $1.8M.Select Achievements:* Built and managed a high-performing sales team, consisting of 18 sales professionals in Minneapolis and Cincinnati.* Awarded President’s Club in 2013 and 2015. Ranked in the top 25% of Managing Directors year over year.* Significantly grew sales in Cincinnati territory from $7.8M to $11.4M in 2-years.* Led team to achieve sales growth in Minnesota territory from $3.8M to $7.8M in 3-years.* Key contributor in the development and launch of a new $40M software solution.* Mentored, developed and promoted 7 team members to leadership roles within 5-years.

Chicago, Illinois, Us

Initially hired as a Major Account Executive, quickly promoted to National Account Executive for exceeding quota as a Major Account Executive. As a National Account Executive, developed and managed client relationships with eight F500 clients. Educated prospective clients across various functions and created the need for talent acquisition programs.Select Achievements:* Established and grew relationships with Macy’s, FirstGroup, Luxottica, ResCare, Big Lots, and Nationwide Insurance.* Exceeded new business quota year over year ($600K) through creative marketing and networking.* Awarded President’s Club in 2008 and 2009. Ranked in the top 3% of National Account Executive in 2008 and 2009.* Achieved 104% of full-year quota in the first 6-months of employment as a Major Account Executive.* Developed and managed a pipeline of more than $1.5M calling on twenty F1000 clients as a Major Account Executive.

Madison, Wi, Us

Established and developed a scratch agency selling personal, commercial and life insurance products. Grew to more than $1.2M in annual written premiums through aggressive marketing and networking. Built a unique business focused on farm and small commercial clients in southwest Ohio.West Chester Chamber Alliance - Member of the Year 2007

Parsippany, Nj, Us

I served in a business development role calling on F500 clients in southern Ohio and throughout Kentucky. Negotiated annual corporate car rental agreements for national travel programs.- #1 Account Manager in North America in 2002. Keynote speaker at national sales meeting.- Developed and managed $16M book of business with 35 clients across all verticals.- Closed largest new business deal in prior 10 years for $4.2M.