Greg Bankos Email & Phone Number

Horsham, PA

I am responsible for the creation and maintenance of all reports for all levels of employees at a 500+ employee company. The reports are written in either Crystal Reports or SSRS. I also maintain the MSSQL server, writing views/triggers/stored procedures to handle business requirements not handled by our ERP system.I also support our ERP system, which is.

• Responsible for driving revenue for company
• Provided value to clients by mapping out information and database needs and providing solutions using Crystal Report, SQL Server Report, SQL Server automation and application training

• Transformed team from primarily working with unix-based systems to working with SQL based systems
• Designed migration extraction routines to migrate data from unix-based system to SQL based systems
• Transformed team from cost center to profit center with over $500k of revenue
• Handled all managerial aspects, including budgeting and staffing

• Managed team of technical support engineers and provided hands-on support to a customer base with 400-500 calls and emails per month
• Managed support of business application product with large portion of support involving SQL scripting and troubleshooting of SQL scripts
• Developed implementation, training and support departments from inception on new SQL server-based product
• Handled all managerial aspects, including budgeting and staffing

• Supervised small staff of support representatives specializing in accounting related issues
• Worked with development in design and implementation of new features
• Interviewed prospective employees

• Provided second-line application support to external customers
• Performed on-site advanced system training, including training in Saudi Arabia

• Provided 1st-line application support and application training to external customers

Bs, Management Information Systems

Education record