Centre Manager
Current- Responsible for motivating and leading a team of Employment Consultants through coaching and mentoring the team to achieve performance targets- Rolled out 4 key senior projects in centre, inline with organisations power strategy, in order to give us the performance uplifts required in centre- Responsible for holding weekly caseload conferences to review team’s progress and determine performance interventions required to achieve target.- Ensured compliance of our delivery models, utilizing business plans and metrics to drive quality and performance of the team.- Developed key working relationships with internal and external partners to maximise performance in center- Conducting disciplinaries up to and including dismissal- Achieved national employee of the year for my personal dedication and commitment to the Company, my consistent professional approach and adding significant value to the organisation.