Greg Bergman Email & Phone Number

Greensboro/Winston-Salem, North Carolina Area

Greensboro, North Carolina

Initial IT technical contact for all areas of the business. Provide support for Windows 7, Windows XP, Active Directory, Lotus Notes, Internet Explorer, Google Chrome, iPhones, Android Devices, Desktop and Laptop hardware, HP and Brother printers, Cisco vpn, Citrix Xen Desktop, Wyze Thin Clients, Ethernet and IP networking, and various internal proprietary.

Winston Salem NC

Facilitate identification and implementation of technology solutions for business needs. Prepare IT budgets for capital projects including facility renovations, additions and expansions. Work with vendors to negotiate best prices on technology purchases. Create and implement project plans for large scale technology deployments that often involve.

Winston Salem NC

Responsible for deploying and maintaining over 500 mobile computers used by Physician and Nursing staff on Inpatient Nursing Units. o Developed image for supported devices. o Created a Windows PE based boot disk that drastically cut the time needed to reimage a computer, significantly increasing productivity. o Executed an emergency project to reconfigure.

Winston Salem NC

Responsible for telephone based second level enterprise support on a 15,000+ node heterogeneous network.o Consistently resolved over 90 percent of caller’s issues upon first contact

Greensboro NC

Responsible for computer and printer installations, moves, additions and changes at Nations Bank locations statewide.

Greensboro NC

Responsible for server and desktop support within a worldwide corporate network infrastructure. Performed local DNS management. Trained new IT employees. o Executed DHCP implementation project. o Performed a key role in network conversion from Token Ring to Ethernet.o Upgraded over 300 computers from Windows 3.11 to Windows NT 4.0.

Greensboro NC

Responsible for helping students and faculty members with a variety of computer usability related issues, and maintaining the computer lab equipment.