Insurance Operations Specialist
Processed the daily activities of the Commercial Services Division.• Entered a high volume of new business policies and transactions into company computer system. • Accurately processed all renewals, cancellations and reinstatements for all insurance policies within the required monthly time frames. • Entered monetary and non-monetary endorsements to insured’s policies when needed.• Conducted monthly audits to Workers Compensation insurance policies for all insured’s. • Performed monetary financial recaps to Business Owners insurance policies for all insured’s.• Completed monthly financial reconciliations for The Hartford, Liberty Mutual & Farmers. • Pre-screened telephone and web leads which ensured divisional target markets were reached.• Entered insurance sales leads into computer system for Producers on a daily basis meeting required 24 hour time frame. • Created monetary and non-monetary transparency letters for all insured’s.• Created Binders & Certificates of Liability Insurance for all new insured’s.• Created Certificates of Liability Insurance for all existing insured’s upon request• Mailed new and renewed insurance policies to insured’s.• Earned the Commonwealth of Pennsylvania’s Resident Producers License for Property & Casualty Insurance.