Greg Boggs Email and Phone Number
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Respected executive leader with twenty-three years corporate experience and mature skill set applicable across diverse industry arenas. I have earned the reputation among top executives “trusted without fail to make it happen.” I am exceptionally skilled at achieving more with less no matter what obstacles exist or emerge. I would characterize myself as an adaptable realist with keen critical thinking who uses situation analysis approach to business. I am practical, highly organized, and ingenious thinker. I have an energetic competitive mindset, inherently able to motivate and influence people to achieve results believed unattainable. I model a strong work ethic with high standards of performance and accountability. My personality is authentic and outgoing with open and honest communication. I am seeking a leadership position as senior manager, director, or senior director. If you have an opportunity that may fit, email me at greg-boggs@att.net.
Black Box
View- Website:
- blackboxdist.com
- Employees:
- 5426
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Black BoxTexas, United States
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Director Americas Aftermarket And Customer ServiceIngersoll Rand Feb 2024 - Jun 2024Davidson, North Carolina, Us• Develop and implement growth strategies that expand aftermarket services and deliver exceptional customer experience.• Incorporate IoT connected devices and predictive analytics into aftermarket services portfolio.• Guide, mentor, and coach (3) managers and (35) individual contributors including employees in Brazil and Mexico. -
Career BreakJan 2023 - Feb 2024• Layoff ensued from executive downsizing and company restructuring.• Career pause due to parent caregiving responsibilities.• Employment hiatus to reassess and refocus new career path options.
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Director Operations Global Services Field DeliveryBlack Box Jul 2020 - Jan 2023Plano, Texas, Us• Performed on-site network infrastructure, UC maintenance, break fix, and technology refresh services for hundreds of enterprise customers.• Designated executive escalation point of contact, influenced and spurred problem resolution.• Built trustworthy executive customer relationships to establish future prospecting and sales opportunities.• Governed, mentored, and coached (7) managers, (12) resource coordinators, and (135) field technicians.
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Senior Manager OperationsFujitsu Network Communications Jan 2018 - Jul 2020Richardson, Texas, Us• Commanded 24x7x365 operations organization comprised of Technical Assistance Center, Network Operations Center, Solution & Performance Management, Infrastructure & Applications, and Services Labs.• Administered $25M CAPEX and OPEX budgets with 2% business optimization target.• Directed (5) managers and (85) individual contributors including employees in Mexico City. -
Manager Service DeliveryFujitsu Network Communications Mar 2017 - Jan 2018Richardson, Texas, Us• Led (9) senior level direct reports and oversaw $18M OPEX budget with 1% business optimization target.• Developed and reinforced customer executive management relationships to secure or retain managed services term contracts.• Participated with sales, customer engagement leaders, and executives in managed services contract negotiations.
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Senior Service Delivery ManagerFujitsu Network Communications Jan 2015 - Mar 2017Richardson, Texas, Us• Conducted periodic business and operational reviews defined to customer metrics and advocacy targets.• Appointed primary escalation point of contact to resolve delivery issues and coordinate resolution.• Advocated customer best interest, ensured customer satisfaction, and earned customer loyalty to drive revenue growth.
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Service Product ManagerFujitsu Network Communications Aug 2013 - Jan 2015Richardson, Texas, Us• Established turnkey services go-to-market strategies utilizing customer input, market indicators, and financial analysis.• Coordinated business case development, pricing, and cost analysis to maximize revenue.• Negotiated vendor partners engineering, procurement, integration, and test services.
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Research And Development New Product Introduction Program ManagerEricsson Aug 2010 - Jul 2013Kista, Stockholm, Se• Orchestrated software and hardware products general acceptance release, custom solution projects, cost reduction initiatives, and project/product/portfolio interdependencies.• Presented project status and recommendations to senior executives and Portfolio Management Council. -
Service Delivery ManagerEricsson Nov 2009 - Aug 2010Kista, Stockholm, Se• Executed wireless custom development software feature deployment activities, dispatched corrective content patches, and propagated code content into latest release stream until sourced.• Presented weekly program status to customer corporate directors and regional operations management.
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Customer Service Account ManagerNortel Networks Aug 2007 - Nov 2009Ca• Managed customer network issues, drove problem resolution, and implemented corrective actions.• Facilitated customer readiness and operational launch for new products, tools, processes, training, and documentation. -
Technical Services ManagerNortel Networks Mar 2006 - Aug 2007Ca• Established business strategies to sell and operate performance monitoring and preventative maintenance engineering services.• Advised on cost reduction initiatives and business transformation strategies.
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Sales EngineerNortel Networks Jun 2004 - Mar 2006Ca• Configured product solutions, bill of materials, price quotes, and processed purchase orders.• Provided pre-sales and post-sales technical product consultation.
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Senior Network EngineerNortel Networks Jul 2000 - Jun 2004Ca• Engineered customer greenfield buildout, network growth projects, and technology overlay.• Produced network designs, traffic analysis, switch translations, inventory tables, RF parameters, and floor plan layout.
Greg Boggs Skills
Greg Boggs Education Details
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University Of North TexasMinor Biology
Frequently Asked Questions about Greg Boggs
What company does Greg Boggs work for?
Greg Boggs works for Black Box
What is Greg Boggs's role at the current company?
Greg Boggs's current role is Experienced Executive Leader | Sr. Director | Sr. Manager.
What is Greg Boggs's email address?
Greg Boggs's email address is gr****@****son.com
What is Greg Boggs's direct phone number?
Greg Boggs's direct phone number is +178127*****
What schools did Greg Boggs attend?
Greg Boggs attended University Of North Texas.
What skills is Greg Boggs known for?
Greg Boggs has skills like Telecommunications, Wireless, Cdma, Project Management, Lte, Pmp, Unified Communications, Ip, Product Management, Product Lifecycle Management, Vendor Management, Integration.
Who are Greg Boggs's colleagues?
Greg Boggs's colleagues are James Hodge, Sven Abras, Gizieli Pedroli, Richard Simpson, Rcdd, Melissa Rohm, Raymond Mc Creesh, Alexander Goodin.
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