Greg Boone
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Greg Boone Email & Phone Number

Director of Customer Success at Automattic
Location: Milwaukee, Wisconsin, United States 16 work roles 4 schools
2 work emails found @gsa.gov 1 phone found area 612 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 1 phone

Work email g****@gsa.gov
Direct phone (612) ***-****
LinkedIn Profile matched
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Current company
Role
Director of Customer Success
Location
Milwaukee, Wisconsin, United States
Company size

Who is Greg Boone? Overview

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Quick answer

Greg Boone is listed as Director of Customer Success at Automattic, a with 4003 employees, based in Milwaukee, Wisconsin, United States. AeroLeads shows a work email signal at gsa.gov, phone signal with area code 612, and a matched LinkedIn profile for Greg Boone.

Greg Boone previously worked as Senior Technical Account Manager — Federal Civilian at Automattic and Innovation Specialist at 18F. Greg Boone holds Master Of Arts (M.A.), Communication, Culture, And Technology from Georgetown University.

Company email context

Email format at Automattic

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gboone@gsa.gov
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Profile bio

About Greg Boone

A professional problem solver and coalition builder with 15 years of experience managing implementation of technical solutions.I am customer-centric person and driven by a passion to help people be successful with the technology they have, especially when they spent a significant amount of money on it. Often, that means working on human processes, coalition building, and asking deep questions to understand emotional and historical context. Throughout my career I have worked with US government agencies like NASA, The White House, the Consumer Financial Protection Bureau, and General Services Administration. I also have experience with industries including media, financial services, and non-profits.

Listed skills include Blogging, Wordpress, Journalism, Social Media, and 23 others.

Current workplace

Greg Boone's current company

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Automattic
Automattic
Director of Customer Success
Milwaukee, WI, US
Website
Employees
4003
AeroLeads page
16 roles · 18 years

Greg Boone work experience

A career timeline built from the work history available for this profile.

Director Of Customer Success

Milwaukee, Wi, Us

Senior Technical Account Manager — Federal Civilian

Current

San Francisco, Us

Managed $2M portfolio of strategic federal customers. Including NASA, The White House, and Department of State. I led delivery strategy for a relatively new FedRAMP authorized cloud service offering. I supported my colleagues and customers as they launched, monitored, and kept secure their flagship websites on our managed WordPress SaaS product.Specific duties and responsibilities:- Primarily responsible for customer health and satisfaction.- Was a primary point of contact to VIP's customer success team.- Served as directly responsible individual for escalations and specialized expertise.- Supported ATO assessments and procurement processes.- Educated customers and stakeholders about new security, monitoring, and technical features.- Managed a team of 5.

Jan 2018 - Present

Innovation Specialist

18F

Washington, D.C., Us

Led the communications strategy and operations for 18F and later served as product owner for the website and blog. Supported other teams to research user experience and needs as well as write and produce content for public facing public services. For the cloud.gov team in particular, participated in FedRAMP documentation activities and led customer communication strategy.

Sep 2014 - Jan 2018

Senior Consultant

Arlington, Va, Us

At the CFPB, was the primary developer responsible for consumerfiance.gov. I led the effort to limit the risk of the WordPress application to the agency by breaking out functional pieces into separate components that could be managed and deployed discretely, with a focus on stability and performance. As the Account Lead, managed relationship with the COR and other key stakeholders at our agency, as well as four of our team’s developers.

Jan 2013 - Sep 2014

Multimedia Director

Gnovis Academic Journal

Manage podcast production workflow and hardware coordination.

Oct 2011 - 2013

Communications Coordinator

Georgetown University

Produced podcasts and online multimedia artifacts.

Nov 2011 - Oct 2012

Webmaster

Public Education Center

Maintained and improved web and social media strategy.

Aug 2011 - Nov 2011

English Teacher

Central European Teaching Program

Conversational English teacher for intermediated to advanced high school English learners.* Topics covered: Writing for news, persuasion and public addressConversational English teacher for beginner elementary English learners* Topics covered: basic phonetics and language skills

Aug 2010 - Jun 2011

Web And Audio Editor

Us

* Designed a custom WordPress theme for a multimedia news organization* Reported on the Filipino community based in Seoul, South Korea* Reported on the burgeoning homebrewing community in Seoul

2009 - 2011 ~2 yrs

English Teacher

Jeongbal Korea Poly School

I taught reading, math, and phonics to first- through fourth-graders at one of the oldest and largest hogwons in all of South Korea. The Jeongbal Campus of Korea POLY School welcomes returnee, and gifted and talented elementary school students in the Jeongbal Station area of Ilsan, a district of Goyang, Korea, to augment their education in the public schools at an elite English academy featuring teachers primarily from North America, but also other English speaking places around the world, who emulate a western classroom and instill a sense of lifelong learning into their students.

Jul 2009 - Sep 2010

Intern, Center For International And Cultural Education

Saint Peter, Mn, Us

Conducted initial interviews with first year, sophomore and junior students interested in studying abroad as well as informational meetings explaining the study abroad application process; assisted with study abroad application procedures and with programming for returning students; prepared promotional material and a handbook for students interested in studying abroad as part of Gustavus' Exchange program with United International College in Zhuhai, China.

Jan 2009 - May 2009

Communications And Marketing Intern

Saint Peter, Mn, Us

Developed and participated in the pilot of an international journalism program exploring new media in the form of a weekly podcast kept by students studying abroad in attempt to better document the essence and value of study abroad to a well rounded education.

Sep 2008 - May 2009

Intern, Dfl Media

Saint Paul, Mn, Us

I wrote press and news releases, letters to the editor, and op-ed pieces for members of the House DFL Caucus. In addition to learning how to write more succinctly and shape messages, I also observed many press conferences and briefed DFL leadership on their content. Through this observation I became more cognizant of the news gathering process and how reporters decide what questions to ask during a press availability.

Feb 2009 - May 2009

General Manager

Kgsm Student Radio

Rescued a radio station facing certain failure and simultaneously modernized and expanded it's production capabilities to transform the station from it's previous existence as a glorified jukebox into an informational and cultural resource. As part of this expansion I led the charge in buying and constructing two Pro Tools LE based studios and exploited popular online resources like live streaming, podcasting, and social networks to provide more opportunities for our student staff to produce high quality productions distributed to a nearly infinite potential audience. The job was as much managerial and political as it was technical.

Jun 2007 - Sep 2008
Team & coworkers

Colleagues at Automattic

Other employees you can reach at automattic.com. View company contacts for 4003 employees →

4 education records

Greg Boone education

Master Of Arts (M.A.), Communication, Culture, And Technology

Georgetown University

Master Of Arts (M.A.), Trade, Development And The Internet

Graduate Institute Of International And Development Studies In Geneva, Switzerland

Bachelors, Communication Studies

Gustavus Adolphus College

International Journalism

Bnu/Hkbu: United International College
FAQ

Frequently asked questions about Greg Boone

Quick answers generated from the profile data available on this page.

What company does Greg Boone work for?

Greg Boone works for Automattic.

What is Greg Boone's role at Automattic?

Greg Boone is listed as Director of Customer Success at Automattic.

What is Greg Boone's email address?

AeroLeads has found 2 work email signals at @gsa.gov for Greg Boone at Automattic.

What is Greg Boone's phone number?

AeroLeads has found 1 phone signal(s) with area code 612 for Greg Boone at Automattic.

Where is Greg Boone based?

Greg Boone is based in Milwaukee, Wisconsin, United States while working with Automattic.

What companies has Greg Boone worked for?

Greg Boone has worked for Automattic, 18F, Excella Consulting, Consumer Financial Protection Bureau, and Gnovis Academic Journal.

Who are Greg Boone's colleagues at Automattic?

Greg Boone's colleagues at Automattic include Juline Dos Santos, Rich B., Bruce Aldridge, Adeline Yaw, and Lionel Di Giacomo.

How can I contact Greg Boone?

You can use AeroLeads to view verified contact signals for Greg Boone at Automattic, including work email, phone, and LinkedIn data when available.

What schools did Greg Boone attend?

Greg Boone holds Master Of Arts (M.A.), Communication, Culture, And Technology from Georgetown University.

What skills is Greg Boone known for?

Greg Boone is listed with skills including Blogging, Wordpress, Journalism, Social Media, Press Releases, Editing, Social Networking, and Social Media Marketing.

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