Greg Brooks

Greg Brooks Email and Phone Number

Online Implementation Manager
Greg Brooks's Location
London, England, United Kingdom, United Kingdom
Greg Brooks's Contact Details

Greg Brooks work email

Greg Brooks personal email

n/a
About Greg Brooks

An Online Implementation Specialist with extensive experience in deploying online booking tools, and profile solutions to Pan-European and global corporate customers, across various business sectors, including banking, technology and media. Highly organised, with a methodical and structured approach to projects, the ability to work well as part of a project team, and remain motivated when working alone, managing time effectively, whilst working on multiple projects simultaneously. As an excellent communicator, and mentor to colleagues, I am able to engage with others, at any level of seniority. Achievements include launching customers that are new to the market, and creating solutions for those with non-standard requirements, hereby setting market standards for future deployment activity.

Greg Brooks's Current Company Details

Online Implementation Manager
Greg Brooks Work Experience Details
  • Fcm Travel Solutions Uk
    Online Implementation Manager
    Fcm Travel Solutions Uk Feb 2014 - Oct 2014
  • American Express Business Travel - London
    Online Deployment Manager
    American Express Business Travel - London Nov 2009 - Oct 2013
    London, United Kingdom
    - Build and launch online booking tools - Amadeus e-Travel Management (AeTM) and Get There, AX eXplore Portal and Profile with synchronisation to AeTM, GetThere, Concur and Cytric, on a Pan-European basis for GBP clients.- Development and user acceptance testing.- Project lead for a first to market customer, managing the project end to end.- Coach and mentor to 5 team members.
  • American Express Business Travel
    Technical Support Manager
    American Express Business Travel Sep 2007 - Nov 2009
    London, United Kingdom
    - GetThere Direct Site Administrator on behalf of the customer, in the financial services industry.- Drove superior results with online adoption and first pass yield.- Delivered consultative online programme management, including support workshops for the customer, as well as colleagues that were providing navigational support.
  • American Express Business Travel
    Lead Agent
    American Express Business Travel Feb 2006 - Sep 2007
    London, United Kingdom
    - Dedicated to one large customer in the financial services industry. - Responsibilities included providing first and second level support for the customers online programme, training and onboarding for new travel consultants on travel policy and procedures.
  • American Express Business Travel
    Senior Business Travel Consultant
    American Express Business Travel Jun 2003 - Feb 2006
    London, United Kingdom
    - Corporate reservations and ticketing, conferences, and online navigational support.
  • Rosenbluth International
    Senior Business Travel Consultant
    Rosenbluth International Sep 2002 - Jun 2003
    - Reservations and Ticketing for corporate clients.
  • Nautica
    Retail Assistant
    Nautica Nov 2001 - Sep 2002
    Selfridges, London
    - Retail assistant responsible for maintaining stock levels, cashiering, and providing excellent customer service.
  • Club Travel
    Office Manager
    Club Travel Jul 2000 - Aug 2001
    Cape Town Area, South Africa
    - Managing a team of people, and driving profitability of the branch.
  • Harvey World - Tibs
    Senior Business Travel Consultant
    Harvey World - Tibs Jul 1999 - Jul 2000
    Johannesburg Area, South Africa
    - Reservations and Ticketing for corporate clients.
  • Travkor Travel  - Sure Travel
    Travel Consultant
    Travkor Travel - Sure Travel Sep 1994 - Jul 1999
    Johannesburg Area, South Africa
    - Reservations and ticketing for corporate and leisure clients.

Greg Brooks Skills

Business Travel Process Improvement Project Management Team Leadership Requirements Gathering Sharepoint Customer Service User Acceptance Testing Salesforce.com Lotus Notes Training Vendor Management Business Analysis Management Team Management

Greg Brooks Education Details

  • Rapid Results College
    Rapid Results College
    Tourism And Travel Services Management
  • Benoni High School
    Benoni High School
    High School/Secondary Diplomas And Certificates

Frequently Asked Questions about Greg Brooks

What is Greg Brooks's role at the current company?

Greg Brooks's current role is Online Implementation Manager.

What is Greg Brooks's email address?

Greg Brooks's email address is gr****@****l.co.uk

What schools did Greg Brooks attend?

Greg Brooks attended Rapid Results College, Benoni High School.

What skills is Greg Brooks known for?

Greg Brooks has skills like Business Travel, Process Improvement, Project Management, Team Leadership, Requirements Gathering, Sharepoint, Customer Service, User Acceptance Testing, Salesforce.com, Lotus Notes, Training, Vendor Management.

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