Software Support Engineer
Current• Alleviated the biggest pain point between T-Mobile and Amdocs at the time, the area of Numbering, by learning the processes, improving and re-engineering the current scripts, improving error reporting and run times. The result is that numbering is no longer a point of contention between T-Mobile and Amdocs• Significantly reduced processing time, re-work time, and errors from the Numbering scripts• Work closely with T-Mobile Number Management teams to ensure that adequate numbering inventory is anticipated and maintained across all of T-Mobile's North American markets• Work with partner teams (Interfacing applications/Engineering/Development/Release Management) to resolve production issues