Greg Bushman Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina, Us

• Serve as liaison between application project teams and IT Operations.• Partner with IT Operations and Architects for infrastructure design.• Partner with the Cyber Security Team security setup.• Partner and consult with the application teams on interfacing with enterprise technologies.• Responsible for the server side application setup.• Facilitate SOX separation of duties for change management and code migrations.• Develop and maintain environment strategy across entire scope of delivery efforts.• Perform housekeeping duties for the application.

Charlotte, North Carolina, Us

• Sr Infrastructure Analyst on the P6 Primavera Legacy Duke Upgrade Project, and the P6 Primavera Legacy Duke / Legacy Progress Consolidation Project, which includes the Primavera P6, EcoSys, and PCT web applications. • Responsible for building and managing the migrations, between the old Legacy Duke/Legacy Progress Environments and the new Enable Consolidation Environments. • Assist with the implementation designs, and product architecture, including installation, configuration, and integration of Maximo-related products. These include Citrix, Primavera P6, EcoSys, and PCT Web applications. • Serve as liaison, between the Application Support, Oracle Database, Business, and Operational Teams, which includes Evaluating and providing feedback, while working with Architects, and Developers on project infrastructure designs. • Work with software vendors to maintain, and upgrade packaged solutions, in order to ensure that Duke Energy is on the latest software versions. Performed several P6 Primavera, and EcoSys upgrades in order to maintain the latest software releases and patches. • Develop, and maintain release management controls, defined standard installation and upgrade methodologies, along with detailed installation/upgrade documentation. • Strive to design application infrastructures in accordance with Duke’s Enterprise Standards, and install, deploy, configure, and support enterprise technology solutions prescribing to Duke’s Operational SLA’s. • Create Technical Documentation, which includes build, application, security, and software configuration documents. • Created and implemented Puppet Code utilizing BitBucket, and Chocolatey for the installation of key components, such as DotNet Framework, Primavera Citrix Client App, Active Perl, FME, ODBCNAMES, and Folders for Primavera, and Smallworld environments. • Worked closely with the Dev/Ops Team in the configuration of the EcoSys/Primavera Jenkins jobs, utilizing Jenkins, Nexus, and BitBucket.

San Francisco, California, Us

• Provide Monitoring, Alert, Incident Management, Change Management, and Operational Break Fix Services for over 56,000 Physical servers, Virtual servers, SAN Devices, Applications and Facility Sites. • Execute System Level 1 recovery procedures on over 20,000 servers, thus reducing the workload on other departments. • Validate Vendor access status with Security Guard, create access log, determine platform, and then engage appropriate command center staff and leadership for access approval. • Monitor over 300 Bridgelines per month, providing Technical Support, Escalation, and Leadership updates.

San Francisco, California, Us

• Lead Engineer on SuSe to Red Hat migration project. Manage/Coordinate Infrastructure Wystar Customer/Vendor-facing Wystar Project, including coordinating multiple groups to install, configure, and test the Wystar software on a number of new Red Hat Servers. • Integral in coordinating the necessary personnel, which include SA’s, DBA’s, Developers, Code Promoters, and Application Installers, to get the project back on track, resulting in on time delivery. • Resolve numerous Software and Configuration issues, which include missing files/software, permission issues, script errors, printer configuration, etc. • Created Technical Documentation, which includes build, application, and software configuration documents, utilizing Visio, Excel, and Word. • Coordinated Users, Host Groups, and Host Classes for Keon Security Group.

Charlotte, Nc, Us

• Subject Matter Expert (SME) – Market Data/Sunrise Projects – Managed/Coordinated Infrastructure Customer/Vendor-facing Projects, including Equipment Placement (EP), Vendor Hardware Quotes/Ordering (EMF), Rack and Stack of Servers (ITSM), Network Requests (NRF), Clarity, and DNS/IP Configuration (ROARS) on multiple project with on-time delivery.• Coordinated with Customer/Vendor, Integration Engineer, Build/Server Engineer, Project Owner, Project Manager, and Design Technical Leads/Engineers, about the requirements (Hardware, Disk Requirements (SAN, NAS, Internal), Disk Raid Level, Stencell, Server/Host Names, Load Balancing, High Availability Systems (HA), OS (UNIX/LINUX/WINDOWS/SOLARIS), VM Configurations), in order to Pre-Provision Servers, assign, and approve the Servers for Build.• Performed extensive Troubleshooting on both Stemcell’s (pre-provisioning scripts), Firmware, Network, and Server Hardware, in order to resolve the issue quickly and efficiently. • In accordance with Financial Institution procedures, submitted Vendor Break/Fix, Change Requests, NEXUS, and Vendor Network Tickets as required. Updated information in Tracking System as required.

• Provisioned/Migrated/Decommissioned Windows Enterprise 2000/2003/2008 Servers for a large Pharmaceutical company, including Windows, Exchange, and Application Servers.• Coordinated and Installed the McAfee Solid Core Security Software in a Global Pharmaceutical Enterprise. This includes contacting the Application Owners, and System Administrators, to set up and communicate times for software installation, application testing, and reboots. • Created and managde Assets, Change Controls, and Incident Management records, utilizing Remedy Software.• Wrote SOP and supporting documentation for the Windows Enterprise Team.

• Directed and Monitored 3 Technical Project Coordinators to ensure that the companies policies, security, and technical requirements were being maintained. This included re-engineering the security model for the Netapp Netfiler NAS Storage project, and consulting with Application Developers/System Administrators to correctly setup IIS Security to access the new NAS Storage. Wrote KSH script to automate the creation of Directories, and add Security to the Directories/Files of the Netapp Netfiler shares.• Provided Production Support/Administer for the Retirement Technology Enterprise Unix/Linux/Windows Servers, and Middleware Components/Applications (Cosbatch, WyStar Group, NowTrac(k), Apache, Websphere, Glassfish, Firstgate, NDM), including triage, troubleshooting, root cause analysis and resolution.• Coordinate Technical Projects with Application Developers, System Administrators, QA testers, Websphere Support, and other teams, to resolve issues quickly and efficiently in all Test, and Production environments.• Schedule, validate, and escalate Change Controls, Problem Tickets, and Defects on 25,000+ Servers.• Communicated with members of multiple Engineering, Development, and Operations organizations to insure that the LOB (Line of Business) objective were being met.• Trained New Employees on the WyStar, and CosBatch applications.• Defined and documented Netfiler Security Standards for the DataTransfer Project.

• Support/Administer Retirement Technology Enterprise Unix/Linux/Windows Servers, and Software Applications (Cosbatch, WyStar Group, NowTrac(k), Apache, Websphere, Glassfish, Firstgate, NDM).• Troubleshoot/Coordinate with Application Developers, System Administrators, QA testers, Websphere Support, and other teams, to resolve issues quickly and efficiently in all Test, and Production environments.• Schedule, validate, and escalate Change Controls, Problem Tickets, and Defects on 25,000+ Servers.• Manage Unix/Linux Queues and Jobs, utilizing the Cosbatch advanced batch job scheduling and production automation package. Wrote KSH script to automate the creation of Cobatch Queues/Security Roles/Capabilities, and add the Security to the Queues per Company Standards.• Defined and documented Netfiler Security Standards for the Cosbatch Project. This was based on, both Vendor Best Practices, and Company Enterprise Standards.• Trained Employees on Wystar, and CosBatch applications.

Matthews, North Carolina, Us

• Deployed, troubleshot, and enhanced Enterprise VMware and NetApp/Hitachi platforms for a multi-site organization, including ESX(i), P2V, V2V, Windows Operating System, IBM Hardware, and Server build (host, guest) standards.• Built, configured, and implemented a VMware Enterprise Disaster Recover Cluster at the local and remote site. This included configuring the Network, (Hitachi) SAN Storage, Cluster Servers, and Virtual Servers in the VCenter.• Performed Physical-to-Virtual (P2V), and Virtual-to-Virtual (V2V) Migrations for the new Disaster Recovery (DR) VMware Cluster.• Acquired, upgraded, configured, and installed IBM Blade Servers/Physical Servers at the new Disaster Recovery Site.• Performed a complete inventory of all Company Assets.

Rahway, New Jersey, Us

* Provision/Decommission Windows Enterprise 2003/2008 Servers for a large Pharmaceutical company, including Windows, Exchange, and Application Servers.* Administrator of 3000+ VMware and Physical Windows 2000/2003/2008 Servers in an Enterprise Data Center, diagnosing and rectifying multiple Server, Network, and Application issues.* Create and manage Assets, Change Controls, and Incident Management records, utilizing Remedy Software.* Write SOP and supporting documentation for the Windows Enterprise Team.

Responsible for the monitoring of all server hardware, OS, and all business applications in a distributed environment.* Monitor and troubleshoot distributed platforms, including Windows 2000/2003, Novell, Unix and Linux on 15,000 servers running on various hardware platforms. Use monitoring tools such as Netcool, Sitescope, MOM, and IBM Director 5.10 among others.* Provide support for business critical applications such as MQSeries, Web sphere, multiple database applications and middleware. * Schedule, validate, and execute Service Requests and Change Controls on 25K+ Servers using the ITIL Standards. * Grant/Deny security access into Storage and Data Center based upon criticality of the issue. * Review and update all Operational Documentation and Technical Requirements as part of Production Readiness.

Responsible for the Security and Administration of two Active Directory Domains.* Instrumental in the relocation and implementation of a Newly Acquired Company's Data Center Hardware.* Designed and implemented a Disaster Recovery Plan for Citrix/Payroll Application Servers. This included installing redundant Servers, and a new Backup System.* Planned and implemented a migration plan from Exchange 2000 Server to a new Exchange 2003 Server.* Designed, and implemented a faster private network connection, between the Data Center and the Corporate Office.* Planned and upgraded all Windows NT and Windows 2000 Active Domain Servers to Windows 2003 Active Domain Servers.* Updated all Documentation, which included network/server diagram, printer/server/switch/router information, etc.* Administration of several SQL 2000 Servers.* Administrator of the Symantec Antivirus Enterprise, protection both the servers and workstations/laptops from viruses.* Created and administered a Microsoft Certificate Server, issuing Microsoft SSL's to local websites.* Rolled out Security Patches to all Servers/Workstations/Laptops utilizing the Microsoft WSUS Software.* Configured and secured a number of IIS websites, utilizing Verisign SSL Certificates, and Microsoft's IIS lockdown tool.* Installed and configured a Secure FTP Site Server (Ipswitch Software).* Designed, Planned, Acquisitioned equipment, and implemented new power distribution for Data Center.

Responsible for the Management, Maintenance, and Administration of a Large 24/7 Enterprise Data Center, which consisted of more than 500+ Servers/Blade Servers and supporting equipment.* Administration of 20+ SQL Database Cluster Servers and 5 File Cluster Servers, utilizing both Compaq MSA1000 and IBM SAN Storage.* Designed, planned, and implemented an Enterprise Wide Automated Monitoring and Alerting System, utilizing Concord, Big Brother, Sitescope, and HP Openview.* Responsible for the installation and maintenance for enterprise software distribution and desktop configuration tools utilizing Altiris/SMS.* Developed, communicated, and monitored the operational standards and procedures for the ALTIRIS/SMS system.* Responsible for contacting vendors (Microsoft, Veritas, IBM, etc) for in depth problem resolution.* Evaluated, designed, planned, and implemented a Sarbanes-Oxley Security Software Solution, which controlled Application Administrators, and Developers access to critical production applications.* Analyzed and documented the installation and configuration of many software and hardware solutions, such as INTEL/HP NIC Teaming, Veritas Volume Manager, Veritas NetBackup, BladeLogic, HP OpenView, HP Insight Manager, and many other third party applications.* Windows Backup Administrator, consulted with NetBackup Team, in order to troubleshoot and resolve technical issues from both a software and hardware perspective.* Key member involved in migrating a Windows NT Domain Environment over to a Window 2003 Active Domain Environment.* Administered the installation of all new patches, hardware/software updates, and hot fixes, utilizing software automated distribution packages.* Consulted with Third-Party Application Administrator Team, Developers, and Vendors to isolate and rectify Third-Party application bugs and fixes.

Managed and coordinated the activities of staff, vendors and consultants during implementation, testing, upgrade, maintenance and support phases of a Company Wide VOIP Project. * Planned, supported, and managed the detailed projects, timelines, costs, and tasks of Desktop/Laptop Help Desk personnel and Systems Engineers to insure top quality customer service and satisfaction.* Directly involved in the evaluation, interviewing, and hiring of IT Development and Systems staff.* Improved the engineers' operational and theoretical knowledge through implementation of formal training classes and technical documentation. Increased employee involvement with customers and management by clearly defining projects and effectively delegating tasks.* Installed, configured, supported and managed 200+ windows laptops/desktops.* Designed, planned, implemented, tested, supported, and managed a Windows NT to Windows 2000 Active Directory Domain Migration, along with Centralized Backup, DISASTER/RECOVERY, SAN, NAS, and centralized Anti-Virus solutions.* Analyzed, designed, built, installed, configured, implemented, and supported HP-UNIX, Windows NT Domain, and Windows 2000 Active Directory Domain infrastructures, which included IIS 5.0 WEB, EXCHANGE 5.5, DNS, WINS, DHCP, APPLICATION, SQL 7.0/INFORMIX DATABASE, and FILE/STORAGE Servers.; Provided technical leadership, expertise, and participated in the planning, deploying, managing, monitoring, optimization, and troubleshooting of a Windows 2000 Active Directory Infrastructure. * Responsible for Asset Management and Auditing, which included maintaining a database of and tagging current physical software/hardware, along with new purchases, and directing staff to conduct periodic audits of all physical inventory.* Recommended, established, and adhered to standard policies and procedures for the entire company.

Analyzed, designed, documented, built, installed, configured, implemented, administered, and supported a Windows 2000 Microsoft Active Directory Domain infrastructure, which consisted of Clustered servers, Load Balanced IIS 5.0 Web servers, and other servers, along with a Fault Tolerant Network.* Participated in the planning, deploying, managing, monitoring, optimization, and troubleshooting of a Windows 2000 Active Directory Infrastructure. This included building configuring DNS; creating Trusts, Sites, OU's, Users and Groups; configuring Site Settings, Replication, assigning permissions, security, and Exchange Connector.* Provided support for windows-based laptops/desktops, utilizing mulitple operating systems.* Implemented, and administered a MS Visual Source Safe (VSS) code management system.* Implemented, configured and administered an automated monitoring system, notifying engineers in the event of system, network, website, or database problems.* Planned, implemented, and supported a centralized backup strategy, web statistics management software solution, and system security procedures for entire company.* Worked with vendor and participated in the maintenance of the Nortel phone system.* Installed, acceptance tested, and supported PC's, servers, and "Symbol Technologies" wireless scanning system for a client.* Responsible for Asset Management and Auditing, which included maintaining a database of and tagging current physical software/hardware, along with new purchases, and directing staff to conduct periodic audits of all physical inventory.* Identified, evaluated, diagnosed, and rectified system, security, hardware, performance and software issues, utilizing hardware diagnostic tools, performance monitor, sql server tools (Enterprise Manager, Query Analyzer, Performance Monitor, SQL Logs), web stress software, logs, code reviews, software releases/upgrades/patches, and hardware/software updates.

System/Security/Database Administrator for over 70 client websites and databases.* Mail Administrator for our company mail server (POST.OFFICE, Exchange 5.5).* Coordinated and Lead Systems and Network facility relocation project.* Designed, Installed, configured, and supported Solaris and Windows NT 4.0 Web/Database Servers in a development/business environment utilizing SQL 6.5, Sybase, and Oracle databases. * Planned, implemented, and supported a web statistics management software solution, and system security procedures.* Installed, configured, and supported a Web IIS and MS SQL Database server for a client.* Identified, evaluated, diagnosed, and rectified system, security, hardware, performance and software issues, utilizing hardware diagnostic tools, performance monitor, sql server tools (Enterprise Manager, Query Analyzer, Performance Monitor, SQL Logs), system event logs, software releases/upgrades/patches, and hardware/software updates.

Provided technical leadership and expertise to the installation teams, and participated in the installation of both UNIX Systems and Windows NT/SQL Database Servers, and in-house developed software in Hospitals around the country. * Directly involved in the evaluation, interviewing, and hiring of Installation Team members.* Conducted weekly customer surveys to ensure top quality customer service and satisfaction.* Developed, coded, documented, tested, and executed data conversion software utilizing Iris/UNI Basic, UNIX/Login scripts.* Train users and employees in the operation and administration of UNIX, Windows NT, and SQL database servers.* SQL 4.21/6.0 Database Administrator. Created user logins and assign database security. Setup and executed SQL maintenance jobs. * Created user accounts, and groups. Assigned security to groups and resources.* Provided support for windows-based desktops, utilizing Windows 95, and NT 4.0 operating systems.* Identified, evaluated, diagnosed, and rectified system, security, hardware, performance and software issues, utilizing hardware diagnostic tools, performance monitor, sql server tools (Enterprise Manager, Query Analyzer, Performance Monitor, SQL Logs), system event logs, software releases /upgrades/ patches, and hardware/software updates.

Systems/Network Administration for VAX/VMS 6000 mainframe production systems, disk drive arrays, and HSC controllers. These systems controlled an automated distribution facility, which consisted of various types of printing and scanning equipment, storage and retrieval equipment, picking stations, and conveyors.* Designed, implemented, and maintained a thinwire network, which included PC's, a bridge router, and a VAX/VMS 4000 Server.* Installed, acceptance tested, and supported a "Symbol Technologies" radio-frequency spread spectrum scanning system in a large manufacturing distribution facility.

System Administrator on VAX/VMS mainframe systems, which included backup/recovery, along with software installations and updates.* Installed, configured, and supported both VAX/VMS systems, peripheral hardware, and Cable Billing System. * Developed, coded, documented, and tested cable television billing computer programs in DIBOL and COBOL.

System/Database Administrator on VAX/VMS and PDP 11 mainframe systems, which included backup/recovery, along with software installations and updates.* Installed and maintained RIMS Database.

System/Database/Operations Administrator on HP and VAX/VMS 11/785 mainframe, which included backup/recovery, along with software installations and updates.* Installed, diagnosed and repaired VAX 11/785 system, terminals, and disk drive hardware.* Developed, tested, and maintained in-house library system software utilizing COBOL.* Trained both students and staff in the use of the system and software.

Diagnosed, and rectified hardware problems in the Avionics System of the FB-111-(A) Aircraft.

Education record

Education record

Computer Science