Managed regional operations for a non-asset LTL and FTL domestic/international third-party logistics (3PL) carrier that specializes in ground domestic freight forwarding for mostly “hard to handle” white glove service customers using SaaS cloud-based Supply Vision (SVP). Optimized routing schedules and auditing documentation (purchase orders (PO), bill of lading (BOL), and shipping labels) for accuracy while maintaining strong relationships with dedicated carrier and agent base.Utilized Microsoft Excel to analyze data and implement cost-effective alternatives. Routinely used MS Outlook, Word and PowerPoint on a daily basis.

Held progressively responsible roles for full service 3 PL provider serving aerospace/electronic industries including Account Manager, Business Development Manager, Routing Specialist and a Customer Service role using SAP TM and CargoWise ERP. Acted as lead point of contact for high value key account, ensuring deadlines were met and running routine profit and cost analysis to guide clients towards their goals.Prospected for new business, presented cost-effective transport options, gave price quotes (spot quote and RFQ), negotiated fees, and closed sales to drive revenue growth.Collaborated with cross-functional teams to customize service plans (warehouse, packaging, and shipping/receiving) for new business clients.

Returned to NAU to finish 2nd Bachelors degree in Logistics and Supply Chain Management to compliment previous experience gained as Operations Lead Manager (JM Smuckers), District Sales DSD Manager (Procter & Gamble), and Warehouse Distribution Manager (Millstone Coffee).

Identified, closed and propelled sales with new on-premise restaurant, retail, educational and government accounts. Turned leads uncovered through cold calling, inbound calls and prospecting into long term customers by negotiating mutually beneficial contracts. Expanded sales volume at established accounts by implementing solid business plans and rolling out national, regional and local brand promotions.

Retained to lead the new area sales team after JM Smucker acquired P & G ‘s coffee division in 2008. Managed daily operations, such as scheduling, territory routing, equipment use, invoicing, quality assurance, DOT compliance, safety, promotions, and service. Oversaw a $1.5M district budget for inventory and assets. • Led Led 6-14 full-time route sales reps, and up to 60 retail contract staff during peak season• Reduced branch overhead $120K annually while maintaining 100% quality assurance in audits.• Surpassed market sales goal of 1 million units through strategic engagement and growth plans.• Exceeded new product launch goal by securing 600 retail chain accounts in just 2 weeks (vs. 6 weeks).• Achieved 10% annual sales growth by converting New Mexico market from warehouse to DSD model.• Maintained 100% full-time staff retention showcasing exceptional sales team management ability. • Trained staff in customer relationship management (CBDnet) and handheld operations (HHC).

Warehouse Distribution Manager (1990-1993)Managed regional distribution center (RDC) for packaged whole bean coffee division across four states. •Hired, trained, supervised, and reviewed 6-8 direct reports including forklift operators, warehouse supervisor, and route drivers. Accountable for fleet of 18 box truck vehicles (26 foot), company authorized drivers and coordinating driver routing schedules.-Ranked #1 nationally in inventory compliance by keeping variance consistently < 1% year over year.-Spearheaded initiative to reduce costs by 28% in 1 year by increasing LTL to FTL consolidation.-Realized $60K annual savings by proposing and then reducing size of warehouse distribution center.-Created accuracy and distribution goal contest during peak season ending Q4 with #2 regional sales. -Ensured team compliance with company, OSHA, federal, state, and local health & safety regulations.Route Sales Representative (1993-1994)Boosted Millstone Coffee direct sales by creating strategic marketing service plans focused primarily on grocery retail outlets and warehouse club stores. Captured and shared competitive insights for contract renewal negotiations, and RFP proposal preparations. District Sales Mgr. (1994-2002)Hired, trained, and led a top-performing sales team with no employee turnover for 6-years.Motivated and monitored sales team effectiveness by analyzing sales trends uncovered in Excel data reports, coaching during field contact visits and designing sales contests.Account Manager (2002-2008) Cultivated strong relationships with key retail buyers together with cross-functional P & G partners. • Achieved a 9% increase in product sales despite limited resources in a declining market.• Expanding assigned market to become the 9th largest market nationwide.• Consistently achieved over 108% to plan finishing 7-9 points above national average.Software: Highly proficient in (WMS) warehouse management systems, CRM software and MS Office.