• Created a new team from scratch using Agile methodologies to create services that deliver free-textsearch capabilities in a secured manner, ensuring users could only search documents that they havepermissions to.• Performed all initial architectural design and early implementation while the team was coming up tospeed.• Delivered an Azure cloud-hosted data pipeline to ingest, transform, index, store, and publish data fromdisparate applications in order to create a centralized data solution across the product suite.• Performed general management functions for a team of 7 reports.• Handled product management functions as well for over a year while the team was without anyseparate product owner.

Application Development (2018-2019):• Created new backend services using NodeJS and .NET Core, leveraging Azure cloud solutions. Worked with VSTS build and release pipelines, Service Bus message queueing, Cosmos DB document store, and more.• Architected solutions that not only fill the team's needs, but integrate well with the other many products and needs in the suite and organization.• Some frontend work using Angular.Cloud Infrastructure Engineering (2016-2018):• Created, extended, and maintained data platform micro-services and solutions for backend processing and provisioning supporting user-facing critical public safety applications.• Made use of several languages, frameworks, and technologies, including Java, Javascript (NodeJS), .NET Core, Angular, Kafka, Storm, Amazon AWS, Microsoft Azure, JMeter, Blazemeter, DataDog, etc.• Participated in on-call rotation to respond to incidents on critical production components..NET Development (2012-2016):• Performed new development work on multimedia-driven, mission critical public safety intelligence application.• Leveraged several .NET technologies via C#, including: WPF (MVVM), WCF, Prism, MEF, and ASP.NET (MVC).• Made use of the Agile Scrum development methodology to organize development efforts. Performed planning and design functions via costing and spikes.

• Quickly adapt to new situations, technologies, and designs while maintaining and enhancing complex, largely undocumented mission-critical applications.• Responsible for maintaining code-base of several legacy law enforcement applications including records, mobile records, computer-aided dispatch, and geo-validation software.• Provide bug fixes, new enhancements and interfaces, and troubleshooting for complicated configuration issues to respond to customer bug reports and feature requests.• Maintain a disparate code-base consisting of code in VB6, C#, C++, VBScript, and Javascript along with associated queries and database management for Microsoft SQL Server and Oracle Database.

• Provided technical expertise in diagnosing, troubleshooting, repairing, and debugging law enforcement records management and dispatching software on client systems. Analyzed and interpreted the data surrounding a customer problem or issue and determined plan of corrective action.• Worked with software engineering to resolve design, reliability, and maintenance problems and bugs.• Responded to highly critical system failures to restore client functionality. Provided rapid troubleshooting and determined workaround options during failures to limit downtime of mission-critical systems.