Greg Cusick Email & Phone Number

Cuyahoga Falls, OH, US

Denver, CO, US

Build partnerships with key customers, primarily in the Private Equity space, and work together to leverage technology to improve workflow and achieve business objectives. Provide IT vision/leadership, create due diligence and risk assessments for acquisitions, and work towards partnership alignment.

Stow, OH, US

Key member of the executive team that executed the company's vision. Helped build and redefine the department's four functional areas: Service Desk, Professional Services, Network Operations Center, and Security/Cloud Services, while positioning the company for growth and focusing on improving the customer experience. Helped drive Net Operating Income.

Provided vCIO services, technical support, project management, consulting services, and general IT direction for small business partners.

Pittsburgh, PA, US

Responsible for managing technology operations support staff and key business processes for growing data center provider. Key responsibilities included managing vendor and client relationships, improving the customer experience, managing the local data center IT team, and managing the regional backups team.

Responsible for multiple aspects of IT development for start-up managed services provider, including client relationship management, systems architecture, process design/implementation, and technical support. Responsible for key accounts and helped build the IT support infrastructure.

Cleveland, Ohio, US

Helped design and direct start-up managed services division, which provided support for over 200 franchise locations in the United States. Provided senior leadership, vision, and strategic planning.