Helping client finds the right solution for purchases and refinances, whether conventional, FHA or VA.

Provided conventional and government-backed (FHA and VA) financing solutions for clients looking to purchase homes or take advantage of refinances to do home improvements and/or reduce expenses by paying off more expensive debt.

Assisted clients in finding and applying for the right mortgage by fully informing themabout the different options available and guided them through the home refinance or purchase process.

Engage clients to understand their needs, life events and financial aspirations. Foster relationships with clients to fully understand their life priorities, identify and recommend solutions to help clients achieve their financial goals.

Acquired new clients by conveying the value of home security and automation solutions.

Generated additional revenue by prospecting for new client relationships and deepening relationships with existing client portfolio; used consultative sales processes that aligned client objectives with an appropriate mix of advertising and event sponsorship solutions.

Managed the daily operational and sales activities of the office while coaching and mentoring a team of Financial Specialists to maximize their professional potential. Proactively seek to achieve office production expectations through proactive business development of consumer and small business loans, core deposits and fee income. Increase client satisfaction and share-of-wallet with distinctive service and effective advice by collaborating with line-of-business partners and referring qualified clients to the appropriate areas.

Used extensive data and market analysis to maximize revenue and occupancy for one the of tops luxury resorts in the Myrtle Beach area. Created and deployed effective marketing campaigns that resulted in incremental revenue and reduced expenses. Increased year-over-year revenue by $1 million.

Provided data analysis and performance reporting to client financial institutions showing the successful impact of the firm's products on incremental non-interest income from higher debit card acceptance, increased usage and overdraft fees. Enhanced client relationships by delivering value-added reporting that showed additional opportunities for incremental revenue. Served as project manager for software and program implementations for overdraft management and debit rewards solutions. Supported the sales process by providing data analysis and pro forma presentations during new client acquisition. Provided training to new client financial institutions to ensure successful product launches.

Provided sales leadership to retail sales force of nearly 500 financial center teams. Helped the organization navigate and manage change by leading projects that improved consumer account offerings and services that made the bank more competitive and increased customer satisfaction. Optimized the bank's retail banking incentive plan by creating one uniform plan and aligning it with the company's strategic growth initiatives. Designed, implemented and led a proprietary sales training program for retail banking and consumer lending that resulted in record-breaking sales results, including the first $1 million consumer loan producing in-store branches in the company's history. These training programs also resulted in higher employee retention and prepared dozens of associates for rapid promotions to leadership roles.

Delivered telecommunications solutions to small businesses in a seven-state territory throughout the Southeast.