Gregory D. Dewolf, Cpe, Rpl, Enp Email & Phone Number

Chicago, Il, Us

Responsible to work with our public safety partners in the Northeast to inform, advise, and strategize regarding technology platform decisions. Establish & maintain trusted relationships to achieve long-term partnerships with more than 200 customers in New York, New Jersey, and Massachusetts. Consistently achieve assigned sales goals; averaging 116% of goals annually.

Credentialed Communications Unit Leader (COML) in the Communications Unit of the NYSDHSES Office of Interoperable and Emergency Communications (OIEC)Support NYS assets with communications systems at planned events and emergency deployments

Managed daily operations of the Wayne County 911 Center, handling more than 108,000 events and more than 145,000 calls annually Oversaw training, quality assurance, & professional development to lead a team of 36 members in a highly effective communications centerCritical thinking, establishment of objectives, & problem solving to develop policies, programs, & processes to effect safe & appropriate response plansCreated trust, respect, and build relationships with the leaders of the 51 Law Enforcement, Fire/Rescue, and Emergency Medical Services agencies served by the 911 Center in order to deliver timely and professional serviceCoordinated with local, County, State, and Federal partners to effect proper public safety responses for the communityEvaluated, procured, and implemented systems and solutions necessary for high quality services. Projects included: Selection and Implementation of Integrated Text-to-911 Solution, Implementation of Smart911 and Rave Alert Programs, Selection of Language Translation Service for all County Departments, Design and Relocation of the Wayne County 911 Center Primary Facility, Selection and Implementation of a Computer Aided Dispatch System, Selection and Implementation of a 911 Telephone SystemResponsibly plan and manage a budget of $3.2M

Supervised up to 7 employees; ensured staffing requirements for safetyEnforced policies & procedures and held team accountable to standardsTrained employees on various topics for optimal performance & serviceIncident management & coordination

Received emergency calls from the public and determined the appropriate course of actionReceived and placed administrative phone calls to support 60 public safety agenciesDispatched Police, Fire/Rescue, and Emergency Medical Services while maintaining responder safetySaw change as an opportunity and identified possible solutions, building trust and openness with others

Geneva, Il, Us

Received emergency calls from the public and determined the appropriate course of actionReceived and placed administrative phone calls to support the City of Geneva Fire DepartmentDispatched Fire/Rescue resources while maintaining responder safetyMonitored Gamewell fire alarm system

Responsible to teach new and recertifying Emergency Medical Technicians the hands-on skills necessary to be effective field medics, providing high-quality care to patients.Evaluated skills stations during the certification process to ensure candidates were proficient in their skills.

Rochester, New York, Us

Based out of the rural hospital in Sodus, NY, provided transport of critical patients to higher care facilities.Interfaced with local Emergency Medical Services agencies to provide advanced life support care.Provided emergency response in the area of the hospital as needed to support local needs.