Greg Douma Email & Phone Number

United States

New York Michigan And Illinois

Creating value, directing strategy, building talent, and increasing profitability in multiple industries.Clientele include:* Independent Retailers* Large-Chain Stores* Franchisees* Startups* Hedge Funds* NonprofitsAll long-term clients achieved better-than-industry results in service, revenue, profit, and personnel for FY2020.

Greater New York City Area

• 19 direct reports, 40+ total reports• Corporate Safety Excellence Award Winner; $216k under plan in accident claims - achieved by creating a culture dependent on a business-wide commitment to prevention, awareness, audits, communication, and the rollouts of new emergency and safety programs.• $206k under plan in credit card fraud - achieved by innovating new POS practices and empowering executives to respond and deter in real time.• $1M+ shrink reduction, $700k target dept loss reduction - #1 in the company - achieved through leadership development, security operations improvement, new best practice communication structures, real time inventory tracking and new internal theft prevention measures.• 400% increase in internal investigation case amount - largest investigation in the company. • Multiple business awards earned by direct reports for customer service, support, productivity and dedication, aligned with the program's evolution and the business's cultural shift.

Vancouver, British Columbia, Canada

• $212M Volume Responsibility, 1,000+ associates, 30 Direct Reports• #1 Shrinkage Reduction in the Company • #1 Variance Reduction in the Company • #1 Fraud Reduction in the Company• #1 Known Theft Decrease in the Company• 6 Direct Reports Promoted to Leadership • Piloted New Personnel and Asset Protection Strategies

Chicago, Illinois, United States

Multi-Channel Leadership Role$190M Volume Responsibility#1 Loss Reduction in FLS Division#1 Regional Expense Performance#1 Regional Fraud Performance#2 Annual Audit Score in the Company#4 Rank in the Company Piloted Proprietary Inventory SystemPiloted Nordstrom Non-Apprehension Strategy 4 Direct Reports Promoted to Leadership Roles

Greater Minneapolis-St. Paul Area

Ranked #2 in Rewards Ranked #2 in SPHRanked #2 in ExpensesRanked #1 in Shrink Reduction5 Direct Reports promoted to Leadership Roles

Greater Minneapolis-St. Paul Area

Top 10 Ranking in the Company (Comprehensive)#1 Shrinkage Reduction in FLS ChannelWinner of East Divisional TrophyWinner of Anniversary CupGold Tier in Investigations3 Direct Reports promoted to Leadership Roles

Cincinnati Area

#1 Fraud Performance in the Company#2 Rank in the Company (Comprehensive)#2 Annual Audit Score in the CompanyWinner of Multiple Regional and Divisional Awards Piloted FLS Non-Apprehension Strategy

Greater Detroit And Chicago Areas

#4 Rank in the Company (Comprehensive)#1 Investigations Program in the Company#2 Total Loss Reduction in the Division#1 Target Area Loss Reduction in the DivisionWinner of Customer Service All-Star (twice)Winner of Corporate Strategy Contests

Greater Detroit Area

Counsel Executive Teams in Various Industries on Personnel, Communication, Strategy and Implementation.Clients included: Young Presidents Club, Price Waterhouse Cooper, Bank of America, multiple school boards, and GM, Ford and Chrysler.