Gregory Weber Email & Phone Number

Westminster, Co, Us

Englewood, Co, Us

CTO, Eventus Solutions Group- grow revenue by recruiting new clients and uncovering further opportunities at existing ones- consult with client executives on the realm of the possible for engaging their customers- evangelize business benefits and challenges of cloud-based contact center transformations- establish strategic partnerships to construct innovative customer engagement solutionsSenior Consulting Director, Enterprise Communications Consulting Practice- increased operating income of practice by 61% and gross margins by 39%- matured development methodologies and implementation processes- spearheaded deployments of NICE inContact cloud-based contact centers for enterprises- coached highly talented and accomplished consultants, architects and engineers

Morristown, New Jersey, Us

CTO Architecture and Consulting, Office of the CTO- guided strategic customers through their digital transformation journeys- conveyed full-stack solution narratives to sales leaders and sales engineers - evolved traditional enterprise contact centers into omni-channel experiences- interfaced with industry analysts and consultants on the impact of Avaya's platformCTO Architecture and Consulting, Office of the CTO- directed worldwide Unified Communications Evangelist team - presented Avaya strategy and vision at executive briefings and conferences - engaged strategic and global customers at CIO/CTO level- introduced newly hired executives and sales account managers to Avaya technologyVideo Sales Specialists, Sales- managed video sales business for the US, Canadian, and Latin American markets- rebuilt international video sales specialists team- created customer facing video messaging and sales video training material- cared for video partner community and video product distributionStrategic Architecture Group, Sales- built and delivered competitive training for worldwide SMEs (Microsoft, Cisco, …)- responded to customer RFIs/RFPs and populated response library- recorded a series of short videos on enterprise communication solutions- advised sales leadership on technical challenges encountered in the field

Morristown, New Jersey, Us

Strategic Architecture Group, Corporate Strategy- founded Strategic Architecture Group to accelerate customer evolution to SIP/IMS Cores- ensured development product managers understood customer requirements- crafted corporate vision material with technical marketing organization- authored series of technical quick briefs (Leveraging SIP, UC Architectures, …)Advanced Technology Group, Corporate Strategy- contributed to the SIP Reference Architecture group- invented technology to enable secure session management (patent # US 8,689,301)- assured customer adoption of enterprise IMS telephony architecture- provided technical guidance for acquisition of Nortel’s Enterprise Solutions business

Morristown, New Jersey, Us

Tier IV Support Engineer, Support Services- analyzed system failures and debugged broken code deliveries - resolved customer escalations and provided root cause analysis - addressed field modification requests (enhancements, performance, stability, …)- supported sales engineers on high-profile installations and complex code patchesSoftware Engineer, R&D- wrote packet control driver processes enabling IP connectivity to traditional PBX- bridged system verification and design validation/integration test groups to R&D- installed internal alpha and customer beta deployments of initial IP-PBX releases- mentored new hires on call processing architecture and code base structureSystem Architect, R&D- architected core components required for the traditional PBX evolution to an IP-PBX- patented new methods to increase IP-PBX reliability characteristics (Patent # US 7,587,624)- published customer white papers (ESS: Architectural Overview, …)- educated internal and external engineers on IP-PBX architecture and best practices

Espoo, Southern Finland, Fi

Software Developer, Professional Services- converted customer requests into internal product requirement documents- reviewed feature designs and inspected code deliveries- developed new telephony services (call processing features, ISDN enhancements, …)- executed unit, functional, and system level test plans

Bridgewater, New Jersey, Us

Internship, Operations- designed automated testing scripts for networking monitoring system- updated protocol specifications for outside plant database system- modernized interface for outside plant engineers provisioning system- formulated requirements for mechanized loop provisioning project

Dallas, Tx, Us

Internship, IT- installed data network for Corporate Strategies and Development division- penned tutorial guides and FAQ sheets for employees using the corporate LAN- reconfigured employees laptops to optimize performance- scripted UNIX utilities to assist in analyzing network operations

Master Of Engineering (Meng), Electrical, Electronics And Communications Engineering

Bachelor Of Science (B.S.), Computer Science

Executive Leadership Development