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I am a 12-year veteran of the IT field. I have been a "jack of all trades", supporting desktop and laptop PCs, local and remote users and networked printers. I was also in charge of PC and software procurement. I have a home network, in which I am employing some of VMWare's virtualization products. I have earned my MCP for Windows XP, MCAS in Excel, Word, Outlook and Access 2007, and have been certified in ITIL v.3 Foundations. I am now working at Dalco Enterprises.Specialties: Translating the complex into terms non-technical users can understand*Windows XP/Vista/7*Office 2003/2007/2010*Dell Desktop and laptop configuration and repair*Network printer management (IP and print server)*Active Directory user and computer management*Mobile device configuration
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Help Desk TechnicianDalco EnterprisesMinneapolis, Mn, Us
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Help Desk TechnicianDalco Enterprises Jan 2010 - PresentOperate and monitor computer equipment/telephone equipment. Perform tasks to maintain computer equipment/telephone and peripherals. Provides support to end users on a variety of issues. Identifies, researches and resolves technical problems. Documents, tracks and monitors the problem to ensure timely resolution. Maintains, analyzes, troubleshoots and repairs computer systems, hardware and computer peripherals. Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. Help perform system backups and recovery and install new software. -
Systems Integration AnalystHoneywell 2000 - 2009Systems Integration Analyst was responsible for all service desk functions at the Silent Knight site: break/fix, IMAC and service request management via ticketing software for local and remote users. Other duties included providing the I/T Site leader with recommendations for PC and software purchases, as well as procurement of same. Additional duties involved assisting the Infrastructure Lead as needed. -
Electronics Repair TechnicianSilent Knight Security Systems May 1992 - Jan 2000Repaired Silent Knight manufactured electronic products to the component level.Assisted the design Engineers with testing of product under development as needed. Assisted the Technical Support department during heavy call volumes.
Greg Fahey Skills
Greg Fahey Education Details
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Electronics Technology
Frequently Asked Questions about Greg Fahey
What company does Greg Fahey work for?
Greg Fahey works for Dalco Enterprises
What is Greg Fahey's role at the current company?
Greg Fahey's current role is Help Desk Technician.
What is Greg Fahey's email address?
Greg Fahey's email address is fa****@****ail.com
What is Greg Fahey's direct phone number?
Greg Fahey's direct phone number is +165160*****
What schools did Greg Fahey attend?
Greg Fahey attended Brown College.
What are some of Greg Fahey's interests?
Greg Fahey has interest in Home Theater, Maintaining A Home Network, Cross Country Skiing/roller Skiing.
What skills is Greg Fahey known for?
Greg Fahey has skills like Troubleshooting, Vmware, Help Desk Support, Microsoft Office, Printers, Laptops, Active Directory, Training, Norton Ghost, Windows 7, Six Sigma, Strategic Planning.
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Greg Fahey
Minneapolis, Mn -
Greg Fahey
New York City Metropolitan Area5risksense.com, respond-software.com, accessdata.com, virsec.com, hexiscyber.com4 +140834XXXXX
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