Vice President Of Customer Success
Current
Nov 2024 - Present
AeroLeads people directory · profile
Greg Folk Email & Phone Number
Customer Success & Professional Services Executive in Hyper-Growth SaaS | MBA | Sports Enthusiast
at
BuildOps
1 work email found
@ucla.edu
3 phones found area 312 and 844
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success & Professional Services Executive in Hyper-Growth SaaS | MBA | Sports Enthusiast
Location
Los Angeles, California, United States
Who is Greg Folk? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Greg Folk is listed as Customer Success & Professional Services Executive in Hyper-Growth SaaS | MBA | Sports Enthusiast at BuildOps, based in Los Angeles, California, United States. AeroLeads shows a work email signal at ucla.edu, phone signal with area code 312, 844, and a matched LinkedIn profile for Greg Folk.
Greg Folk previously worked as Vice President of Customer Success at Buildops and Vice President of Client Marketing | Customer Success Executive, Client Services, Offshore Leader at Luxury Presence. Greg Folk holds Master Of Business Administration (M.B.A.) from Ucla Anderson School Of Management.
Company email context
Email format at BuildOps
This section adds company-level context without repeating Greg Folk's masked contact details.
*@ucla.edu
68% confidence
AeroLeads found 1 current-domain work email signal for Greg Folk. Compare company email patterns before reaching out.
Profile bio
About Greg Folk
Customer Success and Professional Services executive with ten years of experience leading hyper-growth SaaS companies across SMB and enterprise marketing technology, health tech, and real estate tech. Expertise in building and improving operational efficiency while scaling teams from $5M to $100M ARR (Series A through C).Proven track record in increasing net revenue retention by optimizing for customer outcomes. Successfully led executive cross-functional strategic projects at Luxury Presence, Mend, and PatientPop that drove improvements in customer satisfaction, scalability, and revenue growth. Experience implementing AI technologies to streamline support processes, scale internal operations, and proactively manage customer relationships. Passionate about fostering a culture of ownership and collaboration while inspiring teams to deliver exceptional results. Holds an MBA and excels in data-driven decision making by leveraging analytics to inform strategic initiatives and operational improvements.Key Achievements and Skills:Customer Success: Developed go-to-market strategies and created partnerships to drive business growth.Digital Marketing: Led SEO, PPC, and content production initiatives, increasing customer value and retention.CRM: Managed CRM systems like Salesforce.com to improve customer success management.Executive Management: Directed cross-functional teams to achieve strategic goals.Project Management: Managed complex projects and directed customer success programs to drive business results.My passion lies in helping businesses create and execute strategies that enhance customer experiences, drive retention, and foster long-term growth. I'm open to new opportunities to use my skills in customer success, professional services, business strategy, and digital marketing to make a significant impact.Let's connect and see how we can work together to achieve your business goals.Skills:Customer Success, Business Strategy, Start-ups, Digital Marketing, Project Management, Operations Management, Executive Management, Team Building, SaaS, Professional Services, Enterprise Software, Strategic Partnerships, CRM, Customer Retention, Go-to-market Strategy, Customer Experience, Cross-functional Team Leadership, Customer Engagement, Consulting, Solution Selling, Salesforce.com, Account Management, Implementation, Support, Product Engagement
Listed skills include Management, Investments, Series 7, Microsoft Office, and 44 others.
Current workplace
Greg Folk's current company
Company context helps verify the profile and gives searchers a useful next step.
11 roles · 22 years
Greg Folk work experience
A career timeline built from the work history available for this profile.
Vice President Of Client Marketing | Customer Success Executive, Client Services, Offshore Leader
Directed a team of over 300 individuals, achieving significant improvements in key business metrics. My operations management initiatives increased net revenue retention by over 15% and boosted service margins by more than 20%. I directed comprehensive client marketing strategies, including paid media, SEO, and content production, enhancing overall.
Jan 2023 - Jul 2024
Vice President Of Customer Success | Customer Success Executive, Customer Support, Cs Operations
I built and scaled the Customer Success team from scratch, focusing the strategy on proactive account management and SaaS product adoption. I implemented data-driven operations management strategies that reduced support cases by over 65% and maintained a customer satisfaction score of over 4.8/5. My leadership in developing comprehensive onboarding.
Sep 2020 - Nov 2022
Sr. Director, Services And Customer Onboarding At Patientpop | Cs Leader, Business Strategy
As Sr. Director of Services and Customer Onboarding at PatientPop, I drove operational improvements to grow services revenue from less than $1M ARR to over $14M ARR, and increased services margin from -20% to 52%. My leadership in expanding service offerings included link building, social media, PPC advertising, and website content production. I improved.
Apr 2020 - Sep 2020
Sr. Director Of Services
2016 - Sep 2020
Head Of Customer Success
2016 - 2016
Co-Founder; Vp Of Business Development, Marketing And Finance
Tubby Tales
Tubby Tales is a series of waterproof books designed for kids aged 2-6. The adventure books revolve around two main characters, Marco and Amelia, as they explore the world on their numerous quests while learning life and educational lessons along the journey.We worked through Fast Start Studio’s incubator program in Irvine, CA to develop a Lean Startup by.
2013 - 2016
~3 yrs
Assistant Vice President, Financial Solutions Advisor
2012 - 2015
~3 yrs
Wealth Management Advisor
2010 - 2012
~2 yrs
Professional Soccer Player
- Drafted and played for the Los Angeles Galaxy in 2008 while completing undergraduate degree
- Played for various teams in Europe
2008 - 2010
~2 yrs
Soccer Player
Ucla Men'S Soccer Team
- Nominee for the Lowe’s Senior CLASS Award for Division 1 NCAA Men’s Soccer recognizing excellence on the field, in the classroom, and in the community
- 3x Men’s Soccer Honorable Mention Pac-10 All-Academic Honors
- 2006 NCAA Division 1 Men’s Soccer National Runner-Up
- 2007 Team Captain
2004 - 2008
~4 yrs
2 education records
Greg Folk education
Master Of Business Administration (M.B.A.)
Ucla Anderson School Of Management
Bachelor Of Arts, Economics
Ucla
FAQ
Frequently asked questions about Greg Folk
Quick answers generated from the profile data available on this page.
What company does Greg Folk work for?
Greg Folk works for BuildOps.
What is Greg Folk's role at BuildOps?
Greg Folk is listed as Customer Success & Professional Services Executive in Hyper-Growth SaaS | MBA | Sports Enthusiast at BuildOps.
What is Greg Folk's email address?
AeroLeads has found 1 work email signal at @ucla.edu for Greg Folk at BuildOps.
What is Greg Folk's phone number?
AeroLeads has found 3 phone signal(s) with area code 312, 844 for Greg Folk at BuildOps.
Where is Greg Folk based?
Greg Folk is based in Los Angeles, California, United States while working with BuildOps.
What companies has Greg Folk worked for?
Greg Folk has worked for Buildops, Luxury Presence, Mend: Integrated Patient Engagement And Telehealth Platform, Patientpop Inc., and Locent.
How can I contact Greg Folk?
You can use AeroLeads to view verified contact signals for Greg Folk at BuildOps, including work email, phone, and LinkedIn data when available.
What schools did Greg Folk attend?
Greg Folk holds Master Of Business Administration (M.B.A.) from Ucla Anderson School Of Management.
What skills is Greg Folk known for?
Greg Folk is listed with skills including Management, Investments, Series 7, Microsoft Office, Wealth Management, Leadership, Financial Analysis, and Retirement Planning.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial