A-Gas is a world leader in the supply and lifecycle management of refrigerants and associated products and services. • Supporting the Group Commercial Director to activate the AGI marketing communications strategy and help strengthen A-Gas’ proposition as a market leading Environmental Services organisation.• Work with global teams incl. Commercial, Operations, P&C and Sustainability Compliance to support marketing projects and develop products/services that drive growth and global… Show more A-Gas is a world leader in the supply and lifecycle management of refrigerants and associated products and services. • Supporting the Group Commercial Director to activate the AGI marketing communications strategy and help strengthen A-Gas’ proposition as a market leading Environmental Services organisation.• Work with global teams incl. Commercial, Operations, P&C and Sustainability Compliance to support marketing projects and develop products/services that drive growth and global consistency.• Manage day-to-day performance of 2 marketing assistants – supporting their continued development.• Brief and manage external branding agency to create the updated A-Gas Visual Identity Guidelines (fonts, logos, colours, photography and style) to share with global marketing and external partners.• Member of the steering group and delivery team to refresh agas.com website - agree user journeys & style/image guide - coordinate, collate, upload and translate content from global product teams.• Draft article content for internal/external publication on AGI Intranet (Sharepoint) and Website (Umbraco) incl. Drawdown, A-Gas Sustainability Pledge, Circular Economy & Environmental Stories.• Responsible for production of sales and marketing collateral for A-Gas global teams, including Group Presentations, Regional Stationery, Product Packaging, Event POS, Press Ads and External signage.• Sole responsibility for the administration of the global A-Gas Trademark Schedule (160 IPs), incl. registration, analysis, renewal and transfer of IP rights to ensure adequate brand protection globally. • Manage external PR agency to deliver the A-Gas UK & Europe Editorial Feature and Press Ad schedule. • Support attendance at on/offline industry events and exhibitions incl. site booking and stand design. • Forecast and monitoring of annual marketing budget - provide insight and analysis where required and ensure costs are controlled in line with budgeted expectations. Show less

TEMPORARY ROLE TAKEN DURING PANDEMIC• Provide telephone financial support to John Lewis Mastercard holders, with the ability to be empathetic, resilient, and patient when dealing with financial questions, complaint handling and dispute resolution.• Handling 50+ customer calls per shift, incl. payments, balance transfers & credit limit increases.• Achieved 95% first call resolution and agreed solutions in line with business and banking values/policies.

• Responsible for driving B2B and B2C demand through identifying, account management and pricing with TMCs, Tour Operators, and corporate businesses for a portfolio of 40+ hotels across UK. • Ownership of sales pipeline and weekly reporting - KPIs linked to cold calls, room nights booked and F2F meetings. Result: On-boarded 40+ new booking partners in first 3 months c. £700k revenue.• As a regional brand ambassador, initiate and develop brand awareness and marketing plans through trade… Show more • Responsible for driving B2B and B2C demand through identifying, account management and pricing with TMCs, Tour Operators, and corporate businesses for a portfolio of 40+ hotels across UK. • Ownership of sales pipeline and weekly reporting - KPIs linked to cold calls, room nights booked and F2F meetings. Result: On-boarded 40+ new booking partners in first 3 months c. £700k revenue.• As a regional brand ambassador, initiate and develop brand awareness and marketing plans through trade shows, conferences, social networking and existing customer referrals. Show less

A Dragon's Den success story, Gripit has established itself as a trusted trade solution for fixing heavy stuff to plasterboard. Now available in kit format for the DIY market, Gripit is the ideal fixing for all hanging jobs incl. curtain rails, blinds, shelves, cabinets and TV'S.• Ownership for communications strategy and marketing budget for this Dragons’ Den investment incl. planning & execution of B2B & B2C multi-channel marketing campaigns.• Responsible for management, creation… Show more A Dragon's Den success story, Gripit has established itself as a trusted trade solution for fixing heavy stuff to plasterboard. Now available in kit format for the DIY market, Gripit is the ideal fixing for all hanging jobs incl. curtain rails, blinds, shelves, cabinets and TV'S.• Ownership for communications strategy and marketing budget for this Dragons’ Den investment incl. planning & execution of B2B & B2C multi-channel marketing campaigns.• Responsible for management, creation and delivery of all brand assets and sales tools incl. web/digital, printed media, brand packaging, SM content, Events presence and investor/stakeholder presentations.• Sole management of external web design agency to brief, build maintenance of gripitfixings.co.uk Result: 400% sales uplift in first 3 months of launch (£125k total revenue).• Manage 2 marketing assistants and designer - reviewed goals and objectives quarterly as part of PDP. • Implemented smart POS fulfilment system. Result: reduced Yr. 1 stock holding from £120k to £25k. Show less

AirPortr is a premium, on-demand 'luggage only' delivery and storage service that operates between London's Airports and London's addresses (hotels, offices and homes). AirPortr transfer luggage to and from London Heathrow, Gatwick and City airports, allowing you to make the most of your valuable time in London and re-connect with your bags at a time and date of your choosing #LuggageFreedom.2016 Sky Industry Breakthrough and Innovation Award (ASAP Business Partners) - Winner2017… Show more AirPortr is a premium, on-demand 'luggage only' delivery and storage service that operates between London's Airports and London's addresses (hotels, offices and homes). AirPortr transfer luggage to and from London Heathrow, Gatwick and City airports, allowing you to make the most of your valuable time in London and re-connect with your bags at a time and date of your choosing #LuggageFreedom.2016 Sky Industry Breakthrough and Innovation Award (ASAP Business Partners) - Winner2017 Serviced Apartment Awards - Best Innovation/Disruption Service - WinnerResponsible for first contact, introduction, negotiation of commercial partnership agreements and ongoing relationship management of AirPortr service partners - incl. hotels, serviced apartment operators/providers, travel agencies, destination management companies and professional sports clubs and associations.Employed and managed the creation of a fully operational Customer Support Team of 4 agent to respond in a timely and effective manner to 3k+ monthly customer enquiries/sales via email, telephone and Live Chat (7 days a week). Show less

- Responsible for creation, delivery and budget management of WKD (£1.2m) customer communication plan and support Customer Marketing team to sell in agreed activity to distributors and customers.- Executed annual trade PR/advertising, national sampling tours, tactical POS, ROS, Hotline kits – 70 trade ads, 50,000 consumers sampled and 2,400 consumer kits created and distributed- Support International Export team and deliver branded activity within non-domestic markets – 4-week summer… Show more - Responsible for creation, delivery and budget management of WKD (£1.2m) customer communication plan and support Customer Marketing team to sell in agreed activity to distributors and customers.- Executed annual trade PR/advertising, national sampling tours, tactical POS, ROS, Hotline kits – 70 trade ads, 50,000 consumers sampled and 2,400 consumer kits created and distributed- Support International Export team and deliver branded activity within non-domestic markets – 4-week summer sampling tour in Spain, POS and campaign activity in Netherlands, Australia and Bermuda- Work with SHS Sales & Marketing to develop and activate branded activity on Heineken agency brands including added value activity in off trade, on trade and national sampling campaigns (£750k budget) Show less

Campaign Management Complete end-to-end project and brand management responsible for planning, co-ordinating and delivering to time and budget numerous multi-channel solutions across digital and offline products and platforms eCommerce / eMarketing - (eInsurance Group, Commercial Vehicle Direct, Infiniti Motor Group) Using Emailvision ESP platform (Campaign Commander) responsible for building IP reputation, segment and target mailing lists, achieve inbox delivery across multiple… Show more Campaign Management Complete end-to-end project and brand management responsible for planning, co-ordinating and delivering to time and budget numerous multi-channel solutions across digital and offline products and platforms eCommerce / eMarketing - (eInsurance Group, Commercial Vehicle Direct, Infiniti Motor Group) Using Emailvision ESP platform (Campaign Commander) responsible for building IP reputation, segment and target mailing lists, achieve inbox delivery across multiple ISPs, drive acquisition and meet revenue targets User Experience (UX/IA) - ASDA Money Work with production and development teams to recommend user journey and interface solutions which support company objectives and brand principles through wire frame design, insight, analytics and customer feedbackSales Promotion ISP member with experience of on/off pack, in-store, experiential, on/off trade promotional mechanics for FMCG brands to drive trial, awareness and loyaltyStakeholder Management Liaise, manage and report to key internal and external stakeholders to continually drive change and adopt methods of change management Show less

Pfizer Consumer Healthcare (Listerine)• Create online promotion to drive brand education and create twice daily usage habit• Liaise with Pfizer Marketing team, Legal and Compliance Managers, National Account Managers, Retail Marketing Departments, Merchandisers and Sales Teams to ensure best implementation through to budget, on time and on brand• Working with web programmers to develop, design and manage all online content and reporting in line with overall marketing… Show more Pfizer Consumer Healthcare (Listerine)• Create online promotion to drive brand education and create twice daily usage habit• Liaise with Pfizer Marketing team, Legal and Compliance Managers, National Account Managers, Retail Marketing Departments, Merchandisers and Sales Teams to ensure best implementation through to budget, on time and on brand• Working with web programmers to develop, design and manage all online content and reporting in line with overall marketing strategiesNestle Confectionery (Heaven chocolate)• Develop, manage and execute ‘live’ promotion to support Heaven sponsorship of Desperate Housewives on Channel 7 and leverage the ‘Heaven Can’t Wait’ proposition. • Deliver live samples to consumer doorsteps by utilising Woolworths online routing software system and provide delivery inventory for Australia Post drivers in the agreed metropolitan areas• Liaise with channel 7 network and Nestle to create supporting ad banners for yahoo7.com.au• Timely and profitable quoting/invoicing, efficient management of job bag and budgets Show less

Clients:- Budweiser (Anheuser Busch), Coca Cola, Tunisian Tourist Board, Hovis, Best of Both, Nimble (British Bakeries), Lindamans Wine.Marketing: - Events/Sales Promotions/On/Off trade/POS