Gregg Westfall Email & Phone Number

As liaison between business users and development team, managed the design and implementation of business solutions in support of HSBC's Accounts Payable (APS) and Property Management Systems (PMS) applicationsManage all mainframe implementations on behalf of APS and PMS. •Manage all web based installations.•Gather and analyze user requirements for enhancements to existing mainframe interfaces.•Gather and analyze user requirements for enhancements in support of web based applications.•Design business requirements for system development based on the analysis of user requirements.•Create and execute test plans and scenarios for system and integration testing.•Create ad hoc reports using SQL and MS Access in support of user needs.•Provide user training and user support in the development of work processes.

Design and implement business solutions in support of Merrill Lynch’s web based financial applications. •Gather and analyze user requirements for enhancements to the Wealth Management, Advice and Guidance system.•Gather and analyze user requirements for enhancements to the Data Transformation Engine system related to the processing of internal and external data files.•Design business requirements for system development based on the analysis of user requirements.•Create and execute test plans and scenarios for system and integration testing.•Provide user training and user support in the development of work processes.