1010XL is The Flagship Radio Station for the Jacksonville Jaguars, and northeast Florida's Home of Gator Athletics. Broadcasting as WJXL-1010 AM & WJXL-92.5 FM -- 1010XL is the local voice of the Jags, Gators, 'Noles, 'Dawgs, Jumbo Shrimp, Icemen, and THE resource for local High School football.As an Account Manager, I am responsible for all Business Development, cultivating new & existing business account relationships (B2B) to market on-air broadcast and social media assets, station promotions and event sponsorships. I work directly with local & national business owners & C-Suite to help them amplify and differentiate their marketing reach to our affluent, educated audience. As the passion for sports in northern Florida grows exponentially, so does the business opportunity to inherently capitalize on daily sports conversations by integrating with broadcast radio. As such, I identify and advise new & existing clients on a portfolio of messaging options customized for their industry and seasonal situation. With that, I provide regular, trusted guidance to business leaders to help them maintain the proper broadcast exposure that best fits their brand identity.2022 Account Manager of the YearOur tight-knit sales team works hard & grinds every day, so we dominate the Jacksonville radio market, and do we ever have a lot of fun. When you love what you do, it ain't "work."

As Apollo Education Group owns the University of Phoenix, this position should be considered within the framework of my complete 15-year tenure with the organization. My entire department & local position was eliminated in December of 2015 as part of a reduction in force (RIF). My longevity has been characterized by dramatic successes in enrollment, counseling, training and sales in leadership and non-leadership roles, all of which involved liaising with all levels of the organization and multiple departments. My experience with Apollo includes external facing with C-level decision makers, trade shows, fairs and technical support to outside sales. I am a seller-presenter by nature, so it was a distinct pleasure to be able to combine my sales and training abilities in one tenure track. I have significantly exceeded unpaid lead referrals benchmarks every year since 2008. This has been credited to my relationship management skills. I have also been complimented for exhibiting executive level acumen from very early on. And even when not part of my role, I have always mentored and led. During my tenure, I have assisted over 1200 adult students in a major life-changing experience, with an 81% new student retention rate and 66% student graduation rate; both measurements exceed published national averages for traditional and non-traditional colleges. I have trained dozens of new enrollment employees over the years, while simultaneously meeting or exceeding organizational and personal recommendation goals. The last 1.5 years of my career were spent making the same impact at the School of Business Online as I had elsewhere, and I was personally awarded with several Gold & Platinum-level distinctions for KPI recognition. Based on business needs, my team and I were hand-picked for this opportunity.

My entire team was transitioned from a local campus designation to the Online Campus, to have a national impact at the University of Phoenix's College of Security and Criminal Justice based on our prior successes. My Advisor role meant being a Subject Matter Expert for all undergraduate and graduate Criminal Justice and Security degree programs, as I would be called to respond to in-depth inquiries by external parties as well as students, often representing the program at trade shows and fairs as well as visits to employee benefits decision makers in tandem with sales. Assisted students with entire enrollment process, advised on academic issues to assist them in completing their educational & career goals, and persisting through personalized degree completion plans. I counseled adult students all over the United States via phone and email, until transferring to the vibrant School of Business in August 2014

I began my career with Apollo Education Group / University of Phoenix in 2000 as an Enrollment Counselor. I was promoted to Enrollment Manager in 2005 after progressively augmenting my role to the point where I received a staff management promotion. I had ten new and veteran staff under me across two learning centers. I leveraged and taught others to also capitalize upon CRM data to exceed targets and KPIs. We always did. By 2007, I specialized in military enrollment, advising prospective students in one of the most competitive markets in the country. My performance exceeded national rates in retention and graduation by up to 20 percentage points. I consistently achieved conversion rates around 3 percentage points higher than the stretch target. My referral rates were four times that of my peers. And I’d also achieved SME status on a variety of programs more diligently than some. This granted me the great chance to train others. I presented to groups as well as mentored one-to-one. I educated other program heads on career services offerings. And several of my initiatives and best practices have spread nationally. I even established a SharePoint portal to more easily disseminate content, and provide relevant content in an organized fashion. This portal is used nationally. My SME status allowed me to attend various trade shows, career fairs, in-house benefits fairs and numerous sales calls as a technical sales support resource. I was credited with helping to close one of the bigger local accounts that University of Phoenix obtained in the healthcare space. Ultimately, my various successes found me in two very specific appointments in the final few years of tenure (see above).

The Art Institutes is a system of 50 various schools in North America, offering hands-on education for degrees in Creative and Applied Arts. The Jacksonville campus location was established in 2006.I was recruited by EDMC as the first Director of Admissions for the new start-up campus. Called back to University of Phoenix just after fully establishing admissions operations, local processes and all campus procedures.

The Management Recruiters Network is one of the largest recruitment organizations in the world, providing retained or contingency search, recruitment services, and staffing solutions. The Jacksonville franchise specialized in transportation & manufacturing, but closed in 2001. In this entrepreneurial and autonomous position, I recruited executives, managers and supervisors for various manufacturing industries via high-volume phone, Internet, e-mail and in-person relationship management and contacts. My clients were Fortune 500 Company hiring managers, HR departments, and other top level operations and accounting executives.

Managed three (including the largest) Jacksonville branch locations with the responsibility of training a revolving base of 10+ management trainees. Along with this, two supervisors were accountable to me. Management positions with Enterprise involved contract negotiations with B2B accounts, B2C customers and sales initiatives and program development based on competitive analysis of the local market. Budget management and oversight with broad decision-making allowed for exposure to managing vendor relationships, making purchasing decisions and determining salaries