United States Coast Guard. Licensed Towboat Captain (Supervisor)
CurrentDuties, Accomplishments and Related Skills: *Supervise and training for new personnel, deck hands and new Captains.*Ensuring all standard operating and safety procedures were followed, at all times.*Providing 24/7/365 assistance, Commercial Assistance Towing. Customer service.*Captain Services and World-Wide Yacht Delivery.*Dock to Dock Towing, Fuel Deliveries, Part Deliveries, Jump Starts, Soft Groundings, Dive Services, ReFloating boats, Salvage,Wreck Removals, Spill Response, World-wide Yacht Delivery.*Provided excellent customer service, by responding promptly to all tow assist reports, reassuring clients with genuine rapport. *Utilized time effectively to ensure required service levels needs, based on membership level.*Processed TowBoatUS transactions, within the guidelines of TowBoatUS Policies and Standards.*Provided information for proper boating safety and navigation.*Familiar with GPS Systems, Correct VHF Radio Usage.