Managing Uniformed Service Bureau (USB) Analytics team focusing on Enforcement and Safety and Emission data providing data-driven decision support on trends, scheduling, performance, and deployment.Project Manager for integration of new Body Worn Camera and Dashcam. Phase one is working with vendor and Office of Technology and Innovation on Cybersecurity including penetration and equipment testing. Deployment of backend hardware and software. Deployment of camera equipment in fleet and with Enforcement. Coordinating training of personnel. Rollout of complete system.Technical liaison between IT and USB on USB technical roadmap.Management of all data and reporting for USB.

Pandemic Response Management:• For Hire Vehicle Partition project – Designed the criteria for approval of temporary partitions that creates a safety barrier between driver and passengers. Managed team calling prospective vendors and documenting contact lists. Working with vendors on design approvals. Final approval of all vendors. Working with web unit and Public Affairs to put vendors on the TLC website. Continued vendor relations with updates of demand and pricing. • Managing staff reporting to senior management of enforcement and drivers at food delivery sites. Monitoring every 20 minutes total routes, routes dispatched, routes Remaining, drivers Dispatched and drivers on the line.• Managing analytics staff with such pandemic related reporting on vehicles in storage, vehicles on the road, vehicles with partitions and safety and emissions inspections.Utilizing my IT skills to consolidate SQL databases, Access databases and spreadsheets into a single platform for the purpose of data transformation and analysis. Overseeing from the User perspective the upgrade of new Android handheld devices for TLC enforcement. Working with IT on guiding them to focus on Officer’s user experiences with the new handhelds. Reviewing contracts for discrepancies to keep the vendor compliant with those contracts and to maximize their efficiency in our Safety and Emissions inspections. Mentoring staff on the best way to perform data analysis from a database point of view.

Tax professional preparer working on a range of tax returns. Work with clients in order to prepare an accurate tax return in compliance with Federal and State regulations, while still achieving the most advantageous situation for the client. Interview clients to obtain additional information on taxable income, deductible expenses, and allowances. Prepared returns with Self Employment income, retirement income and all forms of education credit. In house IT troubleshooter - fixing servers, PCs, printers, routers, modems and other peripherals. Also, troubleshooter for all software related problems.

Principal consultant for backup and recovery Dell EMC products within the retail and manufacturing industry. Performed top-down evaluation of backup and recovery procedures. Implemented Dell EMC Avamar and Data Domain products interfacing with Oracle and SQL Server applications, MS Windows filesystems and Linux filesystems. Troubleshooting of any problems and knowledge transfer to staff.

Principal strategist and visionary for IT processes within retail and manufacture industry. Direct concurrent technology projects, including production of large scale Oracle and SQL Server systems. Created and managed project plans while integrating systems for new technological initiatives. Successfully managed multiple teams of recovery and database administrators providing hands on training and development. Responsible for implementation of hardware and software while managing offsite disaster recovery efforts. • Client Service: Effectively negotiated contracts for licensing of EMC, IBM, and Oracle. • Project Management: Managed implementation of new EMC Avamar and Data Domain Backup and Recovery hardware and software in conjunction with TSM tape environment. • Operations Management: Developed replica of offsite data center for disaster recovery and testing. Successfully migrating New York Data Center to Utah Data Center. • IT Management: Created reports from Data Protection Advisor for Sox Audits and management reports, along with annual expense and capital budgets valued at $10 million, significantly improving budget.