barnes1g@gmail.com | 817-716-5597Significantly growing small and medium cap businesses through strategy and vision.I am an accomplished Sales & Operations Leader seeking a Senior level/Director role with focus on sales operations and business development for small and mid-sized retail-based, manufacturing, or industrial companies. Recognized for creative problem solving and solutions.I’ve done this successfully for Lubrication Engineers Inc., Texas Book Inc., and Fort Worth Books increasing annual sales while simultaneously maintaining and building customer satisfaction. To achieve this, I expanded their retail sales and digital channels while concurrently streamlining the sales operations and implementing digital growth solutions.🔹 BUSINESS GROWTH - Grew total revenue 680% from $350K to $2.4M in five years through expanded retail sales channels and streamlined operations.🔹 ECOMMERCE - Implemented platforms from the ground up to create additional sales channels resulting in $650K over three years.🔹 CHANNEL SALES - Implemented Amazon digital sales program channel which produced in $4.5M annual sales and increased regional-based annual product sales from $2.6M to $3.7M in three years.🔹 CUSTOMER-CENTRIC - Achieved a customer satisfaction rating of 96% during a digital transformation.🔹 OPERATIONAL EXCELLENCE - reduced merchandise return rates by 4%, that saved the company $180K annually.Gallup CliftonStrengths: Ideation, Developer, Restorative, Significance, AnalyticalLet's connect! 817-716-5597#opentowork 1002